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Old 23 November 2011, 06:30   #41
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Channel Ribs is alive and well and distracted whilst keeping the islanders alive and well
Nice to hear, C.R. is a trade member "I would recommend"
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Old 23 November 2011, 13:28   #42
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Obviously go for the Refund, but the law is on your side with regard the difference between the refund and buying new kit from somewhere else.

I was reading an artical in my local News yesterday with someone that had Ordered and paid a deposit for a new car, when the car turned up at the showroom they wanted 500 more than the agreed price. When the customer said he wasn't going to pay the 500 they refused delivery of it untill the new price had been met.

The local Paper's consumer department got involved and basicly sent a letter to the dealer saying that if they didn't sell for the agreed 10000 then the customer would demand his deposit back and that he would see them in a small claims court if there was any difference in price for the same car bought from another dealers. The car was delivered the next day

I would give the oppotunity to the company to deliver what they agreed to for the price they agreed to. It would possibly be a waste of time to ask this question again, but they are obviously aware of this thread now.

Failing this, ask for a refund of the outstanding monies to include the difference between the agreed sum and the cheapest you can get this kit for now. You have a moral and legal obligation to go for the cheapest price and send them some sort of evidence for the extra amount (175).

Sit back and watch what happens. If they pay up that's a great result for you and saves face in the process. If not then your only course of action is the small claims court for the difference (assuming they've payed back all your money).

If they are awkward in dealing with this, then I think it's fair to warn others of this company and leave some form of feedback here.

hope you get it sorted.
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Old 24 November 2011, 02:46   #43
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I recently ordered some electronics for a new project, over 4,500 worth.

How long is it reasonable to wait for delivery of all the bits?

Most have arrived but four months later I am still waiting for almost 1.000 worth.

What should I do?

What recourse do I have.

Is this the type of behaviour I should expect from a supplier?
I have had similar dealings with the same supplier name him as he is clearly not suited to dealing in the marine trade and is taking the p
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Old 24 November 2011, 09:06   #44
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They are taking the Michael name and shame them!! The Sale of Goods Act provides that goods must be supplied within a "reasonable time" - 4 months is clearly unreasonable. If they are solvent then you need to pursue them. Send them a 'letter before action' I am happy to help you. If they do not refund you the outstanding amount in the timescale set then pursue them through the small claims court.
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Old 24 November 2011, 09:08   #45
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Sale of Goods Act Explained
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Old 24 November 2011, 09:29   #46
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Nothing like having a female Lawyer on your side

We better look after her on the Wicklow cruise
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Old 24 November 2011, 11:19   #47
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Nothing like having a female Lawyer on your side

We better look after her on the Wicklow cruise
I wonder if Nat takes up discriminatory cases on forums , I'd make a mint
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Old 24 November 2011, 12:35   #48
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I wonder if Nat takes up discriminatory cases on forums , I'd make a mint
Shut it! Sausage chomping Manc wanabee
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Old 24 November 2011, 12:41   #49
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Shut it! Sausage chomping Manc wanabee
See what I have to put up with nat maybe you can do a
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Old 24 November 2011, 14:31   #50
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Does the sale of goods act apply in this case?

I'm not sure the SOGA applies as the only(!) problem is they haven't been delivered and when you get them they may work correctly.

It may be more relevant to refer to: Buying goods - your rights which contains the following (my colours):

Delays in deliveries

If you have been given a date for delivery, your goods must be delivered by that date. If they aren't delivered by then, the trader will have broken their agreement with you, and you are entitled to ask for compensation.
[COLOR="rgb(65, 105, 225)"]If you have not been given a proper date for the delivery, you won't be able to claim compensation. However, if you think you have waited a reasonable time and the goods still haven't arrived, you should write to the trader, giving a firm date for delivery. This is called 'making time of the essence'. If the trader doesn't stick to this date, you can claim compensation.
[/COLOR]If you bought your goods by distance sale, for example by mail order or over the internet, your rights will be different. For more information, see under heading Distance selling.
When you claim compensation for late delivery, the trader may offer you a fixed sum of money. However, you can make additional claims for other losses on top of this, such as the costs of a taking a day off work while you were waiting for goods which didn't arrive.
As well as claiming compensation, you would also be entitled to cancel your order and get your money back. However, if the trader doesn't agree to do this, you may have to go to court to try and get your money back. For more information, see under heading How to negotiate with a trader about a problem with goods.

Not a legal eagle but an IT bod who use to work in a bank with a wunch of bankers!
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