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23 November 2011, 11:30
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#41
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Member
Country: UK - England
Town: Ashton-under-Lyne Lancs
Boat name: IMOGEN
Make: Air-Craft 5.4
Length: 5m +
Engine: Suzuki df70a
MMSI: 235087492
Join Date: May 2010
Posts: 7,078
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Quote:
Originally Posted by Leapy
Channel Ribs is alive and well and distracted whilst keeping the islanders alive and well
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Nice to hear, C.R. is a trade member "I would recommend"
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23 November 2011, 18:28
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#42
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Member
Country: UK - England
Town: Fareham
Length: 6m +
Join Date: Sep 2003
Posts: 7,866
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Obviously go for the Refund, but the law is on your side with regard the difference between the refund and buying new kit from somewhere else.
I was reading an artical in my local News yesterday with someone that had Ordered and paid a deposit for a new car, when the car turned up at the showroom they wanted £500 more than the agreed price. When the customer said he wasn't going to pay the £500 they refused delivery of it untill the new price had been met.
The local Paper's consumer department got involved and basicly sent a letter to the dealer saying that if they didn't sell for the agreed £10000 then the customer would demand his deposit back and that he would see them in a small claims court if there was any difference in price for the same car bought from another dealers. The car was delivered the next day
I would give the oppotunity to the company to deliver what they agreed to for the price they agreed to. It would possibly be a waste of time to ask this question again, but they are obviously aware of this thread now.
Failing this, ask for a refund of the outstanding monies to include the difference between the agreed sum and the cheapest you can get this kit for now. You have a moral and legal obligation to go for the cheapest price and send them some sort of evidence for the extra amount (£175).
Sit back and watch what happens. If they pay up that's a great result for you and saves face in the process. If not then your only course of action is the small claims court for the difference (assuming they've payed back all your money).
If they are awkward in dealing with this, then I think it's fair to warn others of this company and leave some form of feedback here.
hope you get it sorted.
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Andy
Looks Slow but is Fast
Member of the ebay Blue RIB cover club.
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24 November 2011, 07:46
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#43
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Member
Country: UK - England
Town: Newport IoW
Boat name: Amean/Pronto/Rumbo
Make: Solent Rib Princess
Length: 7m +
Engine: 200hp Etec 260x 2
MMSI: lots of them
Join Date: Sep 2003
Posts: 1,861
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Quote:
Originally Posted by JABS
I recently ordered some electronics for a new project, over £4,500 worth.
How long is it reasonable to wait for delivery of all the bits?
Most have arrived but four months later I am still waiting for almost £1.000 worth.
What should I do?
What recourse do I have.
Is this the type of behaviour I should expect from a supplier?
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I have had similar dealings with the same supplier name him as he is clearly not suited to dealing in the marine trade and is taking the p
Tim
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Tim Griffin
RYA Freelance YMI power Powerboat and PWC instructor trainer vhf first aid sea survival Diesel engine radar and navigation instructor
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24 November 2011, 14:06
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#44
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Member
Country: UK - England
Town: Liverpool
Boat name: ship called DIGNATTY
Make: Europa Sport 3.3m
Length: 3m +
Engine: Mercury 20HP
Join Date: Sep 2011
Posts: 259
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They are taking the Michael name and shame them!! The Sale of Goods Act provides that goods must be supplied within a "reasonable time" - 4 months is clearly unreasonable. If they are solvent then you need to pursue them. Send them a 'letter before action' I am happy to help you. If they do not refund you the outstanding amount in the timescale set then pursue them through the small claims court.
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24 November 2011, 14:08
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#45
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Member
Country: UK - England
Town: Liverpool
Boat name: ship called DIGNATTY
Make: Europa Sport 3.3m
Length: 3m +
Engine: Mercury 20HP
Join Date: Sep 2011
Posts: 259
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24 November 2011, 14:29
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#46
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Member
Country: UK - Wales
Town: west mids /tywyn
Boat name: HAWK
Make: RIBCRAFT/ Suzuki 250
Length: 7m +
Engine: Tohatsu 3.8/15hpsuzi
MMSI: 235086594
Join Date: Apr 2008
Posts: 4,270
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Quote:
Originally Posted by Natalie123
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Nothing like having a female Lawyer on your side
We better look after her on the Wicklow cruise
__________________
When you get to the end of your rope..tie a knot and hang on..!!
Aberdovey Ribs
B.I.O.C.Member
B.S. LEADER
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24 November 2011, 16:19
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#47
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Member
Country: UK - England
Town: Ashton-under-Lyne Lancs
Boat name: IMOGEN
Make: Air-Craft 5.4
Length: 5m +
Engine: Suzuki df70a
MMSI: 235087492
Join Date: May 2010
Posts: 7,078
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Quote:
Originally Posted by tony t
Nothing like having a female Lawyer on your side
We better look after her on the Wicklow cruise
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I wonder if Nat takes up discriminatory cases on forums , I'd make a mint
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24 November 2011, 17:35
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#48
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Member
Country: UK - England
Town: South Yorks
Boat name: Black Pig
Make: Ribcraft
Length: 5m +
Engine: DF140a
MMSI: 235111389
Join Date: Feb 2008
Posts: 12,172
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Quote:
Originally Posted by kerny
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Shut it! Sausage chomping Manc wanabee
__________________
Rule#2: Never argue with an idiot. He'll drag you down to his level & then beat you with experience.
Rule#3: Tha' can't educate pork.
Rule#4: Don't feed the troll
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24 November 2011, 17:41
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#49
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Member
Country: UK - England
Town: Ashton-under-Lyne Lancs
Boat name: IMOGEN
Make: Air-Craft 5.4
Length: 5m +
Engine: Suzuki df70a
MMSI: 235087492
Join Date: May 2010
Posts: 7,078
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Quote:
Originally Posted by Pikey Dave
Shut it! Sausage chomping Manc wanabee
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See what I have to put up with nat maybe you can do a
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24 November 2011, 19:31
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#50
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Member
Country: UK - England
Town: NW Surrey
Boat name: Lady Helen
Make: Avon
Length: 3m +
Engine: Out Petrol 3.5 & 15
Join Date: Aug 2011
Posts: 222
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Does the sale of goods act apply in this case?
I'm not sure the SOGA applies as the only(!) problem is they haven't been delivered and when you get them they may work correctly.
It may be more relevant to refer to: Buying goods - your rights which contains the following (my colours):
Delays in deliveries
If you have been given a date for delivery, your goods must be delivered by that date. If they aren't delivered by then, the trader will have broken their agreement with you, and you are entitled to ask for compensation.
[COLOR="rgb(65, 105, 225)"] If you have not been given a proper date for the delivery, you won't be able to claim compensation. However, if you think you have waited a reasonable time and the goods still haven't arrived, you should write to the trader, giving a firm date for delivery. This is called 'making time of the essence'. If the trader doesn't stick to this date, you can claim compensation.
[/COLOR]If you bought your goods by distance sale, for example by mail order or over the internet, your rights will be different. For more information, see under heading Distance selling.
When you claim compensation for late delivery, the trader may offer you a fixed sum of money. However, you can make additional claims for other losses on top of this, such as the costs of a taking a day off work while you were waiting for goods which didn't arrive.
As well as claiming compensation, you would also be entitled to cancel your order and get your money back. However, if the trader doesn't agree to do this, you may have to go to court to try and get your money back. For more information, see under heading How to negotiate with a trader about a problem with goods.
Not a legal eagle but an IT bod who use to work in a bank with a wunch of bankers!
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24 November 2011, 21:04
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#51
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Member
Country: UK - England
Town: Liverpool
Boat name: ship called DIGNATTY
Make: Europa Sport 3.3m
Length: 3m +
Engine: Mercury 20HP
Join Date: Sep 2011
Posts: 259
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Quote:
Originally Posted by kerny
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Yes you had better look after me!! Or else
Hmmm those "sausage chomping manc" comments are rather defamatory!!! Upholding client confidentiality I will send you a private message :-)
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24 November 2011, 21:12
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#52
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Member
Country: UK - England
Town: Wild West
Boat name: No Boat
Make: No Boat
Length: under 3m
Join Date: Jan 2008
Posts: 5,306
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How long? About a ''QUARTER'' too long I'd say!!..... 'Sik' em Nat!!
__________________
A clever Man learns by his mistakes..
A Wise Man learns by other people's!
The Road to HELL ..is Paved with "Good inventions!"
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24 November 2011, 21:35
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#53
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Member
Country: UK - England
Town: South Yorks
Boat name: Black Pig
Make: Ribcraft
Length: 5m +
Engine: DF140a
MMSI: 235111389
Join Date: Feb 2008
Posts: 12,172
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Quote:
Originally Posted by Natalie123
Yes you had better look after me!! Or else
Hmmm those "sausage chomping manc" comments are rather defamatory!!! Upholding client confidentiality I will send you a private message :-)
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Shirley, it can't be defamatory if it's true?
__________________
Rule#2: Never argue with an idiot. He'll drag you down to his level & then beat you with experience.
Rule#3: Tha' can't educate pork.
Rule#4: Don't feed the troll
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24 November 2011, 21:55
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#54
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Member
Country: UK - Wales
Town: West Wales
Make: Vipermax 5.8, SR4.7
Length: 5m +
Engine: 150 Opti, F50EFi
Join Date: Sep 2005
Posts: 6,299
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Quote:
Originally Posted by Natalie123
...client confidentiality...
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No win, no fee?
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25 November 2011, 08:54
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#55
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Member
Country: UK - England
Town: Liverpool
Boat name: ship called DIGNATTY
Make: Europa Sport 3.3m
Length: 3m +
Engine: Mercury 20HP
Join Date: Sep 2011
Posts: 259
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Oooooh I don't work on the high street, I work for a company specialise in commercial (I have morals you know :-) )!! I don't charge friends......all pro bono because I am nice like that :-)
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25 November 2011, 12:48
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#56
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RIBnet admin team
Country: Ireland
Length: 4m +
Join Date: Feb 2008
Posts: 14,901
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Quote:
Originally Posted by Natalie123
Oooooh I don't work on the high street, I work for a company specialise in commercial (I have morals you know :-) )!! I don't charge friends......all pro bono because I am nice like that :-)
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It's a damn shame that I have Rules.
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25 November 2011, 13:00
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#57
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Member
Country: UK - Wales
Town: west mids /tywyn
Boat name: HAWK
Make: RIBCRAFT/ Suzuki 250
Length: 7m +
Engine: Tohatsu 3.8/15hpsuzi
MMSI: 235086594
Join Date: Apr 2008
Posts: 4,270
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I don't charge friends......all pro bono because I am nice like that :-)[/QUOTE]
What about Germans
__________________
When you get to the end of your rope..tie a knot and hang on..!!
Aberdovey Ribs
B.I.O.C.Member
B.S. LEADER
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25 November 2011, 14:08
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#58
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RIBnet admin team
Country: UK - Scotland
Boat name: imposter
Make: FunYak
Length: 3m +
Engine: Tohatsu 30HP
MMSI: 235089819
Join Date: Sep 2005
Posts: 11,627
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Quote:
Originally Posted by willk
It's a damn shame that I have Rules.
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When did you get them?
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25 November 2011, 14:25
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#59
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RIBnet admin team
Country: Ireland
Length: 4m +
Join Date: Feb 2008
Posts: 14,901
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Quote:
Originally Posted by Polwart
When did you get them?
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Always had 'em. Did I not tell you my two Rules?
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25 November 2011, 14:46
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#60
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Member
Country: UK - England
Town: South Yorks
Boat name: Black Pig
Make: Ribcraft
Length: 5m +
Engine: DF140a
MMSI: 235111389
Join Date: Feb 2008
Posts: 12,172
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THE golden rule, is never post when pi55ed
__________________
Rule#2: Never argue with an idiot. He'll drag you down to his level & then beat you with experience.
Rule#3: Tha' can't educate pork.
Rule#4: Don't feed the troll
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