Originally Posted by jambo
Don't understand why they should take that stand as surely it's part of the trade membership benefits plus it's a good easy reference for members to access.
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It was always free to be listed, so not tied to trade membership. These things take huge amounts of manual updating and editing though (as well as the software maintenance). And then people seem to assume the list is vetted or approved in some way, so disgruntled customers come and complain on the forums.
For some reason (and I am not just talking about ribnet here) people don't like to search / browse anymore and prefer to ask (I am in a Facebook group for my town where everyday someone asks for a recommendation for a plumber / sparky / joiner).