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Old 29 December 2016, 16:58   #41
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I'm waiting to hear back about if the brakes are all volvo items before doing anything else. once I know that I'll take a trip to them for advice if the rejection fails, which I think it will as they have got the heated seats nearly working, the doors are better but not 100% yet, it doesn't pull to the left anymore after they done a full suspension reset.


Have you asked to do a side by side test drive comparison with the garage demo vehicle that you test drove?
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Old 29 December 2016, 17:04   #42
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Xk59D, you say you are convinced the vehicle is dangerous. Now imagine you have an accident when you are next driving - it comes to light that YOU believed it was dangerous and YOU continued driving it... So either you are exaggerating and it isn't dangerous but doesn't give you the confidence you hope for, or it is as dangerous as you say and you are willing to put your own and others safety at risk.

Now, I think I've only met one person before who has actually rejected a car. To be rejecting your third car you must either have ridiculous expectations or be the world's most unlucky buyer. Despite your experience, you are playing into the dealers hands by continuing to use the car - as well as by accepting that they have any say in you rejecting the goods - either they are defective and you can reject (within the statutory time limits) or they are not. It's not a "request" - you do it, they accept it or you begin legal action. There is no reason it takes "8 weeks to hear back". 7-14 days would be normal to allow them to make you a full refund.
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Old 29 December 2016, 17:13   #43
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I rejected it weeks ago but it takes about 8 weeks to hear back.

However, I rejected it for a few reasons and not just the brakes. I have rejected 2 cars successfully before so the process isn't new to me unfortunately. I don't recall saying you need permission to reject it? You only need to notify the garage and or finance and go from there.

With my 2 mondeos I rejected and this volvo the finance company are fine to keep driving it as it isn't an overnight process normally and assuming it is safe to do so, your garage and or finance may say otherwise ofcourse. both the mondeos I had previously were about 4 weeks from first letter until they took them back, this finance company say 8 weeks ish given the time of year. you can still drive it if it is safe to do so, which I'm told mines is, that doesn't mean I feel safe driving it though. However, the brakes are not really the reason for rejection, just one of a few niggles. If they come back and say no but we'll look at the outstanding issues again that would do me as the dealer isn't doing much more at this stage.

I'm just annoyed at the whole thing as I've been without it for probably 4-5 weeks in total since I got it with no courtesy car, which is another story itself but alas, arnold clark says it all. I don't belive any of the problems the car has is a big deal to fix, getting it fixed is the issue of course.
I wouldn't buy another car from Arnold clark again worst service I have ever had basic stuff like not enough oil in it after a service makes you think if they can't get that right what chance have you got with a real issue
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Old 29 December 2016, 17:49   #44
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Xk59D, you say you are convinced the vehicle is dangerous. Now imagine you have an accident when you are next driving - it comes to light that YOU believed it was dangerous and YOU continued driving it... So either you are exaggerating and it isn't dangerous but doesn't give you the confidence you hope for, or it is as dangerous as you say and you are willing to put your own and others safety at risk.

Now, I think I've only met one person before who has actually rejected a car. To be rejecting your third car you must either have ridiculous expectations or be the world's most unlucky buyer. Despite your experience, you are playing into the dealers hands by continuing to use the car - as well as by accepting that they have any say in you rejecting the goods - either they are defective and you can reject (within the statutory time limits) or they are not. It's not a "request" - you do it, they accept it or you begin legal action. There is no reason it takes "8 weeks to hear back". 7-14 days would be normal to allow them to make you a full refund.
With all due respect, You have never rejected a car so in not in a good position to comment. I never asked you nor anyone how to reject a car, the post is for what car options I have maybe not considered.
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Old 29 December 2016, 17:58   #45
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, the post is for what car options I have maybe not considered.
Welcome to the Internet...conversations on forums evolve. You MAY have got more or better answers to your OP if you had told us what the "obvious" choices were that you've discounted (as what's obvious to you isn't to everyone). However that said, since you seem to have very particular feelings about what is or isn't acceptable in a car perhaps it wouldn't help anyway.
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Old 29 December 2016, 18:22   #46
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It is my money and if I'm not happy with a car then that is my business.

You have no idea who I am nor what issues my cars had in the past so have no right to judge what I consider normal in a car. Normal BTW is if the car has it then it better work, I.E the heated seats in my xc90 didn't work at all and they had it 3 weeks to try and fix it, it still isn't right although progress has been made in they work 75% now.

However, by the fact you only know 1 person who has done it doesn't the fact I've had it twice tell you how bad they must have been? Car companies do not accept rejections easily rest assured.
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Old 29 December 2016, 18:30   #47
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Have you asked to do a side by side test drive comparison with the garage demo vehicle that you test drove?
Bit of a problem there as the dealer I got it from doesn't have anymore as they are a ford branch, the volvo dealer it has been at is not arnold clark, they have paid the volvo dealers to fix my issues. (the car has a 2 year warranty but the nearest arnold clark volvo is quite a distance away from the branch so they pay parks volvo to do the work) So far they have fixed dpf light, intermittent light on dash, stuck calipers, brake fluid change and a few goes to fix the heated seats. They were completely dead to begin with and when I got it back 16 days later they still didn't work correctly.

With that said, I have offered to take another xc90 to them that is identical to mine but they are not having it, they said every car will be different which I guess is true but the brakes are very different to say the least.

The car still has 2 years warranty left on it so at least I'm not out of pocket mean time for repairs.
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Old 29 December 2016, 18:52   #48
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If your going to buy shite, at least try and buy cheap shite, keep it 1 year then get rid.
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Old 29 December 2016, 19:57   #49
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If your going to buy shite, at least try and buy cheap shite, keep it 1 year then get rid.
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Old 29 December 2016, 20:00   #50
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Come on chaps. This was a harmless thread that seems to hve degenerated into off topic mud slinging.
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Old 29 December 2016, 20:02   #51
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Xk59D if your not happy floggit and get yourself a VW Toroureg you wont be disappointed. Don't buy new something like this

Used Volkswagen Cars | Details - Volkswagen Touareg 3.0 TDI V6 SE BMT SCR (204PS) 4MOTION 5-D - York : Volkswagen UK

I paid £24.5k for a June 2014 registered car back in May. Just love it and cant stop driving it!

It will tow your boat no problem and not rust like the discos!
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Old 29 December 2016, 20:50   #52
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.Ö.......and not rust like the discos!


Eeyup! Here we go🤡[emoji851]
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Old 29 December 2016, 20:53   #53
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Eeyup! Here we go🤡[emoji851]
Thought I would get a bite! Better than my fishing in the straits!!!!!!!!!!!!!!!!!
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Old 29 December 2016, 20:56   #54
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Thought I would get a bite!


Aye, it's only a tiddler though, probably best to throw it back[emoji6]
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Old 29 December 2016, 20:59   #55
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Xk59D if your not happy floggit and get yourself a VW Toroureg you wont be disappointed. Don't buy new something like this

Used Volkswagen Cars | Details - Volkswagen Touareg 3.0 TDI V6 SE BMT SCR (204PS) 4MOTION 5-D - York : Volkswagen UK
Hey - AND they've got a 30 day/1000ml "no quibble exchange"!
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Old 29 December 2016, 21:11   #56
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2009> present (B8.5) A4 Allroad 2.0TDI is 1900kg braked towing weight. Bought a 2012 manual model and it's the dog's danglies. It's a strange beast from my previous A4 Avant which was a V6 2.5 TDI (Amtrak locomotive). Very smooth ride and towing is effortless (comes with detachable towbar as standard). I travelled over 600 miles south for mine as I wanted a panoramic sunroof, xenon headlights and leather. Does 45mpg if you drive like Miss Daisy.

Brother has a BMW X5 Sport (E53 model) 3.0 litre auto. Everything about it is huge. Tyres are big, fuel bill is like an F-type Frigate, road-tax (don't even get me started). Took over 45 minutes to change the air filter as BMW buried it in the engine. That said it's robust, will haul 2,300kg braked weight with ease and has a certain presence on the road.

In my experience - Volvo themselves are fine but Arnold Clark are shockingly incompetent.
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Old 29 December 2016, 22:30   #57
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Quote:
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With all due respect, You have never rejected a car so in not in a good position to comment. I never asked you nor anyone how to reject a car, the post is for what car options I have maybe not considered.

It's just possible that he might have a good knowledge of consumer protection and contract law though.

Looking back, the thread only really started to drift when you listed your woes with your current car, which was a bit of an invitation for the rest of the world to comment.

Anyway what's your current short list, and which ones are you definitely not considering at the moment? Maybe we can see what else we can come up with.
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