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Old 25 May 2011, 18:05   #1
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Marine-Super-Store

anyone have any previous dealings with them ? whats their response time and attitude when solving a problem.

Story in brief : 1 month ago bought a midland neptune fixed set, opened box when arrived to measure template for position in console, put back in box, tonight came to last few jobs on the SR refurb, Radio last but one, plugged it in and it lights up, NO squelch, hissing anything, double checked all feeds / aerial etc all spot on,

have emailed them and need a very quick fix / exchange, whatever, as back end of next week its in the water for a week playing round Torbay.
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Old 25 May 2011, 19:55   #2
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In a word - brilliant
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Old 26 May 2011, 03:29   #3
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Not to be mistaken with marine mega store. who are far from mega in my opinion
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Old 26 May 2011, 09:58   #4
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Not to be mistaken with marine mega store. who are far from mega in my opinion
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Old 26 May 2011, 10:05   #5
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not to be mistaken with marine mega store. Who are far from mega in my opinion
+2
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Old 26 May 2011, 14:52   #6
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well, spoke with the manager Elaine, who passed me onto the firm that supplies them, he confirmed my "diagnosis" that the unit is faulty, he passed me back to MSS, who are sending another unit, which hopefully arrives Friday, and then i can test and send the original one back, Lets hope it works out like that. Will update this thread if things do work out.
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Old 26 May 2011, 16:31   #7
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+2

+3. Marine Mega Store, total pain.
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Old 01 June 2011, 05:15   #8
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Marine Mega Store = nightmare!
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Old 01 June 2011, 06:22   #9
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what about marine super store tho??

i have bought things from them in the past and have been first rate! hopefully the OP can come back to confirm they sorted him out...

as for Marine megastore... less said the better it seems but lets not confuse the two!
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Old 01 June 2011, 16:04   #10
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The guys in Portsmouth, ie port solent - have served me very well, I had a problem and they fixed it quick. I'd go back any time...
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