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Old 02 May 2011, 15:37   #1
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Country: UK - England
Length: 6m +
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Recent Optimax service

Just a word of thanks, to Rob / Mark at Black Dog marine whom recently organised & serviced my 150 Optimax. Great service, really know their stuff (ex E P Barus employees) and at a fair price (in my past experience all a bit of rarity within the marine industry).
Plus a great price for Optimax oil.
No connection just a satisfied customer.
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Old 03 May 2011, 15:06   #2
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Country: UK - England
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Boat name: Bananas in Blue
Make: Humber Destroyer 5.5
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Engine: E-Tec 115
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I popped in there a few weeks ago as I was passing and was after a fuel filter. Very impressed with their attitude and knoledge. Apparently they are expanding soon too and I'm sure it will be a success. Wish they were E-tec dealers lol.
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Old 05 May 2011, 05:54   #3
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On Tuesday just gone took boat and 2 of my son's to Plymouth for our adv, p'boat course, mid morning realise volts are dropping and we're getting no charge from alternator, course is in jeopardy
Rang Rob who dropped everything and drove from Looe to Plymouth within the hour and had the boat fixed whilst we finished our classroom work, course saved
Can't express my gratitude enough, eldest son wil be away shortly for 7 months so re-scheduling would have been a nightmare. It's not the first time I've had service like this from Black Dog.
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Old 05 May 2011, 15:22   #4
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Now then, how much do i owe you all for that??

Just doing what we do best! But Many thanks for the good write up!!
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Old 06 May 2011, 18:41   #5
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Originally Posted by Turbodiesel View Post
Now then, how much do i owe you all for that??

Just doing what we do best! But Many thanks for the good write up!!
Had an ignition barrel (12 months old!!) fail whilst on a job a few weeks ago......quick call to Rob who emailed over the wiring diagram immediately to the Blackberry so we could 'hot wire' it....

Rob even had a spare barrel in his tool box which he mailed over that day (new one was on back order from Belgium).....
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Old 06 May 2011, 19:44   #6
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Nice one Black Dog. Have only ever met Rob at Barrus but he's a great guy.

As a Mech myself, I do like to hear about dealers trying to make a difference.

I am trying to do the same myself down in West Wales, Dan will vouch I am sure !
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Old 07 May 2011, 02:59   #7
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Fully agree with all. Great guys and best service I have had in marine industry. Got all my trade from now on. Just watch out for the local traffic warden if launching from carpark!
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Old 13 May 2011, 10:37   #8
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Service Packs

I have just ordered service packs for 3 Mariner outboards, all arrived by courier within a day, very impressed and wish it wasnt such a long journey so i could get a full service there.

Oh and price wasnt bad either!!
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Old 14 May 2011, 05:22   #9
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Snap - I ordered some Mariner parts from Black Dog Marine last week, Rob was very helpful and the right bits arrived the next day - they have my business from now on.

All I need is the "BDM Servicing Tour Bus" to cover those of us a long way away from Cornwall !
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Old 14 May 2011, 15:11   #10
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Snap - I ordered some Mariner parts from Black Dog Marine last week, Rob was very helpful and the right bits arrived the next day - they have my business from now on.

All I need is the "BDM Servicing Tour Bus" to cover those of us a long way away from Cornwall !
Well, My parents live in Buckingham so next time im up!! And we have a workshop in Trafalgar Wharf which is which is where Mark (ex Barrus) works from.
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