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Old 27 December 2006, 19:46   #21
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A Vipermax . My next RIB

I do however belive that Humber should be bought upto speed to this thread as it's not good publicity to have unhappy customers, whatever is wrong.

Garmin has a terrific reputation for it's after sales and I'm certain it is number one in the market place because of this. Whilst I'm not suggesting a New RIB here, I do think they should have a chance to help you with your problem as it's a bit of a one off situation being as isolated as you are and with no Tube fitters available.

Anyone reading these posts that have an interest to buy a Humber won't just be looking at the performance of the RIB, but aftersales customer care support and the like. If one person decides to buy an Osprey then that's a Humber sale lost. It won't take long for a smaller RIB building company to go to the wall in this situation. Humber is quite a big operation, but negative feedback will hurt them.

So I do think it's a good Idea to let them know, I'm sure you're not blaming them as they are today but they deserve a chance to help you, even if it's just with advice.
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Old 28 December 2006, 02:00   #22
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[quote=BogMonster;179846]
Quote:
Originally Posted by tinker View Post
This post is at a bad time, give it a few days and some one will give you the answer how to do it, I hope.
If the navy are there one of them must know how to do it, really feel for ya, having been in the position you are in, ever thought about moving house?

I can do it with sausages but it means probably another £1000 to get them here any time soon - not sure I can stomach spending that amount more when I just KNOW something else will go wrong (engine will blow itself apart, or whatever) the moment I get it back in the water....

So what are your options?

£1000+ for sausages and a boat to use or sell
ship it back to the uk and get it fixed then sell it £???
sell the engine and have a party and burn the hull

Got to go for the sausages even if it is only to get some money back by selling it afterwards
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Old 28 December 2006, 05:09   #23
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[quote=bedajim;179861]
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Originally Posted by BogMonster View Post


So what are your options?

£1000+ for sausages and a boat to use or sell
ship it back to the uk and get it fixed then sell it £???
sell the engine and have a party and burn the hull

Got to go for the sausages even if it is only to get some money back by selling it afterwards
Not so sure I'd buy a rib with the sausage job done. Although it may do the job, it will not be so easy to sell on in my opinion.

For me, the second option might be best of the three options above. Ship it back, have it fixed by a pro, and have them sell it on. Proper job done, only shiping fees one way and almost guaranteed some money back.

Then again, i'd also contact Humber again and get them to read the saga on here. i'd be really surprised if it did not reap some kind of reward, even if its only advice.
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Old 28 December 2006, 05:35   #24
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The point is, at the end of the day it is six years old and so I wouldn't expect them to make a contribution - few if any suppliers of anything would offer warranty cover of that length apart from in some things like roofing or fencing where things carry a 10 or 25 year guarantee. If you had a six year old car you wouldn't get anything from the manufacturer so I don't think you can blame them for poor after sales as the thing only carried a year's warranty so it is well out of that - it may be different if the boat was only a couple or 3 years old. I actually think that boat manufacturers would be fairer offering a time or "mileage" warranty like car makers do - perhaps 5 years or 500 hours whichever comes first, that kind of thing, but it seems that none of them do (there was an article in RIB Int a couple of months ago on boat warranties and I don't remember seeing anything in there). I sell vehicles for a living and we see problems appearing on 5 or 6 year old vehicles which have maybe 10 or 15000 miles on them because the owner is some old guy who drives to the shops a couple of times a week and that is about it. Sometimes Land Rover will make a contribution depending on the nature of the fault, but sometimes they will do nothing. Time or hours would help low-use private boat owners while not disadvantaging the company by giving a 5 year warranty to professional owners. Something for all manufacturers to think about perhaps?

I should also say at this point, that as some may remember, Humber did supply some patching material and wear patches free of charge a few months ago, but before I got a chance to fit them - due to low temperatures - the original repair I did failed due to the hypalon delaminating. At that point I figured there wasn't much point in fitting the wear patches as it would simply cover up what was clearly turning into a bigger problem and I'd just be wasting a few tins of my precious - and bloody expensive by the time I got it here - glue.

As has also been said a lot of the problems are down to my location and circumstances - it should be said that if I'd been just down the road from Mr Tilley (or indeed Humber) I would have dropped it off, had it fixed professionally and been back in the water in a week for a few hundred quid and been happy enough. In fact if I could do it I would not have begrudged the cost of a new set of tubes as it would mean that I knew it was "good for a while" and would no doubt have improved the resale value. I'm a great fan of fixing things properly for long term reliability (despite what anybody may think from some of the ideas I've concocted - but needs must!!!)

I have decided that I'm not even going to attempt another repair that is dependent on gluing big bits of floppy material together because I have no idea how you are supposed to control half an acre of floppy fabric covered in contact adhesive and I'd be wasting money. And its bloody depressing when you spend hours doing something and then it all goes wrong at the last moment.

My cunning plan (which is still curing) is that I have made a "mini sausage" out of the two tube ends, drilled a hole through the end and stuck a TR13 tubeless tyre stem in. I'll tape around that (the tape is much softer and "grippier" so should provide a good grip on the tube inner), stuff it in the end, blow it up hard and see what happens when I then inflate the chamber behind it - it will either work or it will pop out, but it might give me a bit more use before the second half of the summer disappears which will be good If it does pop out then I might try gluing it in, depends on how quickly I can get sausages made up, but I figure if I am careful with the air pressure behind it I may be ok for a while...

Don't know about the resale value of a "sausaged" boat - but more than the value of a flat one! I actually think the sausage idea is fairly robust - the guy here has been using his boat for 3 or 4 years with no problems at all - and remember it gives a double thickness of hypalon right along the most critical area, fit wear patches as well and it should be pretty tough!
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Old 28 December 2006, 06:25   #25
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Quote:
Originally Posted by BogMonster View Post
The point is, at the end of the day it is six years old and so I wouldn't expect them to make a contribution - few if any suppliers of anything would offer warranty cover of that length apart from in some things like roofing or fencing where things carry a 10 or 25 year guarantee. If you had a six year old car you wouldn't get anything from the manufacturer so I don't think you can blame them for poor after sales as the thing only carried a year's warranty so it is well out of that - it may be different if the boat was only a couple or 3 years old. I actually think that boat manufacturers would be fairer offering a time or "mileage" warranty like car makers do - perhaps 5 years or 500 hours whichever comes first, that kind of thing, but it seems that none of them do (there was an article in RIB Int a couple of months ago on boat warranties and I don't remember seeing anything in there). I sell vehicles for a living and we see problems appearing on 5 or 6 year old vehicles which have maybe 10 or 15000 miles on them because the owner is some old guy who drives to the shops a couple of times a week and that is about it. Sometimes Land Rover will make a contribution depending on the nature of the fault, but sometimes they will do nothing. Time or hours would help low-use private boat owners while not disadvantaging the company by giving a 5 year warranty to professional owners. Something for all manufacturers to think about perhaps?

I should also say at this point, that as some may remember, Humber did supply some patching material and wear patches free of charge a few months ago, but before I got a chance to fit them - due to low temperatures - the original repair I did failed due to the hypalon delaminating. At that point I figured there wasn't much point in fitting the wear patches as it would simply cover up what was clearly turning into a bigger problem and I'd just be wasting a few tins of my precious - and bloody expensive by the time I got it here - glue.

As has also been said a lot of the problems are down to my location and circumstances - it should be said that if I'd been just down the road from Mr Tilley (or indeed Humber) I would have dropped it off, had it fixed professionally and been back in the water in a week for a few hundred quid and been happy enough. In fact if I could do it I would not have begrudged the cost of a new set of tubes as it would mean that I knew it was "good for a while" and would no doubt have improved the resale value. I'm a great fan of fixing things properly for long term reliability (despite what anybody may think from some of the ideas I've concocted - but needs must!!!)

I have decided that I'm not even going to attempt another repair that is dependent on gluing big bits of floppy material together because I have no idea how you are supposed to control half an acre of floppy fabric covered in contact adhesive and I'd be wasting money. And its bloody depressing when you spend hours doing something and then it all goes wrong at the last moment.

My cunning plan (which is still curing) is that I have made a "mini sausage" out of the two tube ends, drilled a hole through the end and stuck a TR13 tubeless tyre stem in. I'll tape around that (the tape is much softer and "grippier" so should provide a good grip on the tube inner), stuff it in the end, blow it up hard and see what happens when I then inflate the chamber behind it - it will either work or it will pop out, but it might give me a bit more use before the second half of the summer disappears which will be good If it does pop out then I might try gluing it in, depends on how quickly I can get sausages made up, but I figure if I am careful with the air pressure behind it I may be ok for a while...

Don't know about the resale value of a "sausaged" boat - but more than the value of a flat one! I actually think the sausage idea is fairly robust - the guy here has been using his boat for 3 or 4 years with no problems at all - and remember it gives a double thickness of hypalon right along the most critical area, fit wear patches as well and it should be pretty tough!

Hi Stephen,

I have only just found this thread, looks like you have got yourself in to a real pickle with that repair. I sympathise with what you have had to put up with. With regards to dealing with the floppy fabric and bonding, it might be possible to make a polystyrene sort of plug to hold everything to the right shape as you are gluing to the two together?

If I can be of any help please let me know.

Cheers

Stephen.
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Old 28 December 2006, 07:35   #26
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stephen glue the mini sausages in place you can always take them out if they dont work
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Old 28 December 2006, 10:20   #27
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Originally Posted by paul tilley View Post
stephen glue the mini sausages in place you can always take them out if they dont work
Will do that, I think with Sikaflex rather than hypalon glue.

Put the sossie in this morning and blew it up, now looks like a boat again but it is leaking past the sossie just along the seam of the original tube, so will need some sort of sealant - it may take half an hour to go flat but certainly enough of a leak to be a PITA. Think I will pump sikaflex in around the seam and then blow up the sausage fairly hard and leave it for 24hrs to set.

Apart from the tyre valve sticking out of the black cone and the fact that the strake is not attached for the last 12 inches or so, it looks quite neat really, if I do this with a "proper" inflation valve sticking through where the original one was (cut that out to about 4" diameter hole for the new valve to peep though) then you'd hardly notice any difference. And the sun is shining so it is a better day than yesterday all around
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Old 28 December 2006, 12:30   #28
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as the thing only carried a year's warranty
I don't know about when your boat was made but I think the fabric on humbers now comes with 5 year warranty from the manufacturer (pennel). I now yours is know beyond this so it may not make any difference.
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Old 28 December 2006, 12:48   #29
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You keep saying how much shipping costs are - as you are a landrover dealer can't you slip some tubes in with some spare engines or something - or even stuffed into the back of a Defender being shipped over???
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Old 28 December 2006, 13:02   #30
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I've been following this saga and have had nothing to contribute...up until now. Stephen, when I consider the difficulty of getting parts and supplies here in the N.E. Caribbean on my 84 square mile island, I can't even imagine the difficulty that presents you down there. From one islander to another, hang in there my friend. I go to the grocery store and they are always out of key items, sometimes for months. At one point they were out of dry cat food like forever and my cats were getting damn tired of dog food. I complained to Wahleed that runs the place and he have me a blank look and said, "Hunger the best cook".

Hey, but living remote builds character.....yea right!

Tomas
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