Originally Posted by Polwart
you didn't think that with a safety issue you should have sent back the defective jacket for them to investigate, or since your were so concerned follow up the email with a phone call, letter etc to ensure that the right person got it?
Out of interest what did you do with the other 3 jackets?
No I just sent the email,
I was concerned that someone might have relied on the jacket in question but once I'd slashed it and thrown it away that wasn't an issue any more.
I'd like to think that whoever read it would bring it to the attention of the right person.
I've still got the others, I don't use them
All the best, Jim