Ocean Access / Boats and Outboards

[Trell]

Has anybody had dealings with this company, they have quite a few outboards listed on Boats and outboards, but when you ring the contact number it transfers, rings twice and disconnects. I tried e-mailing and got a reply saying the engines where still available, but no contact telephone number.
The email told me to follow the link below to order the engines, again no telephone number or address on the site, just a paragraph saying they only comunicate via e-mail. Needless to say I havent ordered the engines, just wondered if anybody had used them ?

www.oceanaccess.co.cc

[martini]

Has been discussed on here a couple of times recently.

It's a con, steer clear.

http://rib.net/forum/showthread.php?t=39560

http://rib.net/forum/showthread.php?t=39106

[martini]

We understand your desire to speak with someone on the phone. However, please understand that Ocean Access Ltd's primary focus is to provide support to our community through the most efficient methods available. We have found that providing email and Internet support allows us to give quick, reliable, and consistent answers to questions and concerns. Using email also allows us to document what was communicated in previous emails to you and to avoid duplication of responses. Phone support simply does not serve our members'needs as well as email does.

Bulls**t

[Trell]

I actually rang B & O, and the Lady there tried the line, and told me that they had probably given a fax number instead of normal land line, but I did manage to find out that the area code as in the Redruth area......

[martini]

If you need any more proof, look at the Willard jet rib that's for sale in the rib section of the Ocean Access site.

Then go here:
http://rib.net/forum/showthread.php?...ht=willard+jet

[Ian Austin]

I have e mailed about quite a few engines on Boats and Outboards and all that i have had replies from are the same and are from this company/person (craig Wildon).

I reported all these and another matter to B&O, they said they would look into it and there web site and by looking through there site they have done Jack sh*t about it.

[Channel Ribs]

Originally Posted by Ian Austin

I reported all these and another matter to B&O, they said they would look into it and there web site and by looking through there site they have done Jack sh*t about it.

The B&O guy posts on here sometimes, might be worth a PM asking him to comment on this thread?

[Ian Austin]

Originally Posted by malthouse

The B&O guy posts on here sometimes, might be worth a PM asking him to comment on this thread?

I am sure that after a phone call and a detailed e mail, a PM wont cut it either.

[Channel Ribs]

Originally Posted by Ian Austin

I am sure that after a phone call and a detailed e mail, a PM wont cut it either.

I am pretty sure the guy gets the PM notification to his personal email and he has always been keen to get feedback and look into concerns, mind you it would help if I could remember his user name!

[Stephen-RIB]

Originally Posted by Ian Austin

I have e mailed about quite a few engines on Boats and Outboards and all that i have had replies from are the same and are from this company/person (craig Wildon).

I reported all these and another matter to B&O, they said they would look into it and there web site and by looking through there site they have done Jack sh*t about it.

I used to work for them, I gave the MD several urgent messages that the fraud problem on the site was a problem, I even came up with a proposal for one potential solution which he chose to ignore, this was several years ago!!