Reply
 
Thread Tools Search this Thread
 
Old 31 January 2011, 11:24   #1
Member
 
Country: UK - England
Town: Morecambe
Boat name: Various
Make: Various
Length: 10m +
Engine: Various
Join Date: Apr 2009
Posts: 173
Ocean Access / Boats and Outboards

Has anybody had dealings with this company, they have quite a few outboards listed on Boats and outboards, but when you ring the contact number it transfers, rings twice and disconnects. I tried e-mailing and got a reply saying the engines where still available, but no contact telephone number.
The email told me to follow the link below to order the engines, again no telephone number or address on the site, just a paragraph saying they only comunicate via e-mail. Needless to say I havent ordered the engines, just wondered if anybody had used them ?

www.oceanaccess.co.cc
__________________

__________________
Trell is offline   Reply With Quote
Old 31 January 2011, 11:35   #2
Member
 
martini's Avatar
 
Country: UK - Channel Islands
Town: jersey
Boat name: Martini II
Make: Arctic 28/FC470
Length: 8m +
Engine: twin 225Opti/50hp 2t
MMSI: 235067688
Join Date: Jun 2005
Posts: 3,021
Has been discussed on here a couple of times recently.

It's a con, steer clear.

http://rib.net/forum/showthread.php?t=39560

http://rib.net/forum/showthread.php?t=39106
__________________

__________________
martini is offline   Reply With Quote
Old 31 January 2011, 11:43   #3
Member
 
martini's Avatar
 
Country: UK - Channel Islands
Town: jersey
Boat name: Martini II
Make: Arctic 28/FC470
Length: 8m +
Engine: twin 225Opti/50hp 2t
MMSI: 235067688
Join Date: Jun 2005
Posts: 3,021
Quote:
We understand your desire to speak with someone on the phone. However, please understand that Ocean Access Ltd's primary focus is to provide support to our community through the most efficient methods available. We have found that providing email and Internet support allows us to give quick, reliable, and consistent answers to questions and concerns. Using email also allows us to document what was communicated in previous emails to you and to avoid duplication of responses. Phone support simply does not serve our members'needs as well as email does.
Bulls**t
__________________
martini is offline   Reply With Quote
Old 31 January 2011, 11:48   #4
Member
 
Country: UK - England
Town: Morecambe
Boat name: Various
Make: Various
Length: 10m +
Engine: Various
Join Date: Apr 2009
Posts: 173
Ocean Access

I actually rang B & O, and the Lady there tried the line, and told me that they had probably given a fax number instead of normal land line, but I did manage to find out that the area code as in the Redruth area......
__________________
Trell is offline   Reply With Quote
Old 31 January 2011, 12:05   #5
Member
 
martini's Avatar
 
Country: UK - Channel Islands
Town: jersey
Boat name: Martini II
Make: Arctic 28/FC470
Length: 8m +
Engine: twin 225Opti/50hp 2t
MMSI: 235067688
Join Date: Jun 2005
Posts: 3,021
If you need any more proof, look at the Willard jet rib that's for sale in the rib section of the Ocean Access site.

Then go here:
http://rib.net/forum/showthread.php?...ht=willard+jet
__________________
martini is offline   Reply With Quote
Old 31 January 2011, 16:59   #6
Member
 
Country: UK - England
Town: Plymouth
Boat name: 2XS
Make: Halmatic Pacific 24
Length: 7m +
Engine: 135hp Honda X2
Join Date: Jan 2004
Posts: 509
I have e mailed about quite a few engines on Boats and Outboards and all that i have had replies from are the same and are from this company/person (craig Wildon).

I reported all these and another matter to B&O, they said they would look into it and there web site and by looking through there site they have done Jack sh*t about it.
__________________
Ian A

www.austinmarine.co.uk
Ian Austin is offline   Reply With Quote
Old 01 February 2011, 03:34   #7
Member
 
Channel Ribs's Avatar
 
Country: UK - Channel Islands
Town: Alderney
Length: no boat
Join Date: Sep 2006
Posts: 3,047
Quote:
Originally Posted by Ian Austin View Post
I reported all these and another matter to B&O, they said they would look into it and there web site and by looking through there site they have done Jack sh*t about it.
The B&O guy posts on here sometimes, might be worth a PM asking him to comment on this thread?
__________________
Channel Ribs is offline   Reply With Quote
Old 01 February 2011, 03:54   #8
Member
 
Country: UK - England
Town: Plymouth
Boat name: 2XS
Make: Halmatic Pacific 24
Length: 7m +
Engine: 135hp Honda X2
Join Date: Jan 2004
Posts: 509
Quote:
Originally Posted by malthouse View Post
The B&O guy posts on here sometimes, might be worth a PM asking him to comment on this thread?
I am sure that after a phone call and a detailed e mail, a PM wont cut it either.
__________________
Ian A

www.austinmarine.co.uk
Ian Austin is offline   Reply With Quote
Old 01 February 2011, 03:56   #9
Member
 
Channel Ribs's Avatar
 
Country: UK - Channel Islands
Town: Alderney
Length: no boat
Join Date: Sep 2006
Posts: 3,047
Quote:
Originally Posted by Ian Austin View Post
I am sure that after a phone call and a detailed e mail, a PM wont cut it either.
I am pretty sure the guy gets the PM notification to his personal email and he has always been keen to get feedback and look into concerns, mind you it would help if I could remember his user name!
__________________
Channel Ribs is offline   Reply With Quote
Old 01 February 2011, 04:19   #10
Member
 
Country: UK - England
Town: Chichester
Length: no boat
Join Date: Oct 2003
Posts: 215
Quote:
Originally Posted by Ian Austin View Post
I have e mailed about quite a few engines on Boats and Outboards and all that i have had replies from are the same and are from this company/person (craig Wildon).

I reported all these and another matter to B&O, they said they would look into it and there web site and by looking through there site they have done Jack sh*t about it.
I used to work for them, I gave the MD several urgent messages that the fraud problem on the site was a problem, I even came up with a proposal for one potential solution which he chose to ignore, this was several years ago!!
__________________

__________________
Stephen-RIB is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off





Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 09:46.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.