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Old 14 June 2009, 05:35   #21
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Quote:
Originally Posted by Hightower View Post
I did give the Marina and basicly had no joy. Kind of what I expected.
That's a shame, thanks for trying Andy.

I guess that is market forces for you. Maybe there is a business opportunity to setup as a 'coffee SIB' along the lines of Poole's 'ice cream boat'

Cheers

Chris
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Old 14 June 2009, 05:41   #22
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Well I phoned them back in April. If enough people called to complain they might well think about restructuring the pricing plan to an hours stay.
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Old 14 June 2009, 06:06   #23
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I've just sent the following to them by e-mail:

"Dear Sirs

I would like to visit The Lightship by boat (7.5m RIB) from Poole. Does the indicated short stay fee of 8.00 (summer rate) apply to those using The Lightship's facilities?

Best"

Will post any reply.
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Old 14 June 2009, 07:29   #24
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Best of luck with that one
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Old 14 June 2009, 20:23   #25
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Well: nothing so far; but it's not been a 'working' day (although goodness knows it feels like it!), so let's give them a chance.
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Old 15 June 2009, 19:10   #26
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Well I am pleased to report a reply. Here's the resultant exchange of e-mails:

"Thank you for your valuable enquiry at Haslar Marina.

I am afraid the short stay charge of 8 does apply regardless of the Lightship usage.

Please do not hesitate to contact us should you have any other questions. We hope to see you soon.

With kind regards,

Ben Lippiett

Haslar Marina Manager

REPLY:

Dear Mr Lippiett

Thank you for your prompt reply.

Unfortunately, effectively adding 4.00 each to the price of a cup of coffee - or even to the price of a meal - for two people means that you are unlikely to be seeing me or a considerable number of other potential sea faring customers for the Lightship whilst such a high charge remains in place.

I very much hope that you will give serious consideration to relaxing the application of the full charge in the future (possibly by way of a full or partial refund to those whose stay is less than two hours and who can provide a receipt to prove Lightship usage?) in order to promote both your marina and the Lightship.

If you do so, please let me know.

Best"

cc info@thelighship.co.uk

Whether or not I receive a further reply remains to be seen but further e-mails from those interested in using the facility can only help.
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Old 15 June 2009, 19:34   #27
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I'm positive you'll receive a reply. But whether it is a positive one or not remains to be seen. Perhaps pointing them in the direction of this thread might change their pricing policy.
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Old 15 June 2009, 19:36   #28
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Oh, and well done in seizing the initiative this time round.
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Old 16 June 2009, 13:46   #29
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I'm pleased to report that I have, indeed, received a further reply:

"Many thanks for your valuable feedback.

I will pass this onto the marina Directors and also the management of the Lightship. The Lightship bar and restaurant is leased out to another company maybe I can begin a discussion with them where they will help subsidise the fees?

I hope you are enjoying the season and we hope to see you again sooner than later!

With kind regards,

Ben Lippiett"

I'm not sure that I can take the matter much further on my own but I would urge anyone who feels that they might want to use the Lightship facility when visiting Portsmouth by boat to send e-mails along similar lines to both:

sales@haslarmarina.co.uk and to info@thelighship.co.uk

The more people that write, the more chance there is of influencing the outcome.
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Old 16 June 2009, 14:14   #30
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I have sent the following to both operations
Good day/evening.

I write to you regarding your mooring costs for boats coming to the Lightship for very short stays i.e coffee stops. As you can see I operate a RIB charter business and regularly am asked for the best stops for coffee/nibbles whilst out on charters. I have historically used The Lightship as a good stopover for half to 45 minute stops. The costs for mooring is now becoming too high for these short stops that we all enjoy.

Is there any consideration to a mooring fee for a one hour stop to be introduced to encourage more use of the lightship and also gain more revenue for Haslar marina. This is a very well discussed issue with a huge following on the RIB circuit and could generate a large increase in funds for both operations

Kind regards
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