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Old 15 June 2014, 10:04   #11
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If you got the correct version the download file should be called something like HPmain.msi or Homeport.exe

The one I downloaded is called homeport_2.2



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Old 15 June 2014, 10:10   #12
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The one I downloaded is called homeport_2.2



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I bought it from the garmin sight thinking that way I know it will be right !! There were only two options if I remember right
Mac or windows so I went for windows .




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Old 15 June 2014, 10:20   #13
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hmm...
was there just the one file you downloaded?, extensions like .1 are sometimes used when a download is split into several sections.
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Old 15 June 2014, 10:26   #14
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I bought it from the garmin sight thinking that way I know it will be right !! There were only two options if I remember right
Mac or windows so I went for windows .




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If you're using IE11 browser try downloading it again with firefox or chrome browser. There is an issue with IE11 apparently.

https://forums.garmin.com/showthread...eport-download
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Old 15 June 2014, 10:36   #15
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hmm...

was there just the one file you downloaded?, extensions like .1 are sometimes used when a download is split into several sections.

I am not sure when it downloaded it didn't seem to appear anywhere so I clicked on downloads and there was just homeport2.2


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Old 15 June 2014, 10:44   #16
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If you're using IE11 browser try downloading it again with firefox or chrome browser. There is an issue with IE11 apparently.



https://forums.garmin.com/showthread...eport-download

Okay trying to keep up with you guys . I have read the thread you sent me . I did try to phone garmin support but got lift music for longer than I have spent trying to get this f******g thing to work . Which incidentally I downloaded to save me time sitting on my boat on the drive punching in endless waypoints with neighbours laughing at me making comments like 'are you waiting for the tide to come in' .

Okay feel,a bit better now .
I presume to download it again I go onto my garmin account where it has the button download but how do I download it with Firefox or chrome ?


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Old 15 June 2014, 10:50   #17
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you would need to install one of them first, I prefer firefox, but im sure chrome would be just fine too.
they are free, once downloaded, just use the same way as you would internet explorer.
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Old 15 June 2014, 11:06   #18
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Software that will open or convert 1 files

1 File - What is it and how do I open it?

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Old 15 June 2014, 11:18   #19
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you would need to install one of them first, I prefer firefox, but im sure chrome would be just fine too.

they are free, once downloaded, just use the same way as you would internet explorer.

Okay installed Firefox it's asking me if I want to import either
Microsoft Internet explorer (highlighted)
Chrome
Or don't import anything

Do I stick or go ?


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Old 15 June 2014, 11:37   #20
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Okay downloaded went into my garmin from it and pressed download "........... Nothing says connecting then nothing
Aaaaaaarrrrrggggghhhh


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