Reply
 
Thread Tools Search this Thread
 
Old 15 June 2014, 07:40   #1
Member
 
stevedonna's Avatar
 
Town: Belper
Boat name: Ey up mi duck
Make: Ribcraft
Length: 4m +
Join Date: Oct 2013
Posts: 392
Geek needed

I have a garmin chartplotter and have just bought the homeport which I downloaded . Only when I try and open it it flags

Windows media player cannot play the file . The player might not support the file type or might not support the codec that was used to compress the file .

Does this mean anything to anyone and is there an easy fix . I am itching to get on it and plan some routes .



Sent from my iPad using RIB Net
__________________

__________________
stevedonna is offline   Reply With Quote
Old 15 June 2014, 08:11   #2
RIBnet Supporter
 
willk's Avatar
 
Country: Ireland
Make: Redbay Boats
Length: 9m +
Engine: 370hp
Join Date: Feb 2008
Posts: 13,930
RIBase
Sounds like it's compressed. Right click it and see if there's an option to uncompress it...
__________________

__________________
Salty Piglet might have one odd bolt - or it might be loose in my head...
willk is offline   Reply With Quote
Old 15 June 2014, 08:20   #3
Member
 
stevedonna's Avatar
 
Town: Belper
Boat name: Ey up mi duck
Make: Ribcraft
Length: 4m +
Join Date: Oct 2013
Posts: 392
Quote:
Originally Posted by willk View Post
Sounds like it's compressed. Right click it and see if there's an option to uncompress it...

Can't see an option to decompress !!


Sent from my iPad using RIB Net
__________________
stevedonna is offline   Reply With Quote
Old 15 June 2014, 08:30   #4
Member
 
cardo's Avatar
 
Country: UK - England
Town: Southampton
Make: Ring Legend
Length: 6m +
Engine: Honda 130
Join Date: Mar 2011
Posts: 28
Sounds like the file extension is associated with windows media player, there are a few which use common extensions, this is normally overcome by using the base programme to open your new file. Can you advise what file extension you have ( the bit after the .)
__________________
cardo is offline   Reply With Quote
Old 15 June 2014, 08:40   #5
Member
 
stevedonna's Avatar
 
Town: Belper
Boat name: Ey up mi duck
Make: Ribcraft
Length: 4m +
Join Date: Oct 2013
Posts: 392
Quote:
Originally Posted by cardo View Post
Sounds like the file extension is associated with windows media player, there are a few which use common extensions, this is normally overcome by using the base programme to open your new file. Can you advise what file extension you have ( the bit after the .)

The bit after what ?


Sent from my iPad using RIB Net
__________________
stevedonna is offline   Reply With Quote
Old 15 June 2014, 08:45   #6
Member
 
cardo's Avatar
 
Country: UK - England
Town: Southampton
Make: Ring Legend
Length: 6m +
Engine: Honda 130
Join Date: Mar 2011
Posts: 28
the bit after the dot.
computer files have an extension which defines the file type ie homeport.gdb
depending on how your computer is set up, these may not be initially visible. If you can select the file you have downloaded, right lick and click on properties, you should be able to see the extension
__________________
cardo is offline   Reply With Quote
Old 15 June 2014, 08:54   #7
Member
 
stevedonna's Avatar
 
Town: Belper
Boat name: Ey up mi duck
Make: Ribcraft
Length: 4m +
Join Date: Oct 2013
Posts: 392
Quote:
Originally Posted by cardo View Post
the bit after the dot.

computer files have an extension which defines the file type ie homeport.gdb

depending on how your computer is set up, these may not be initially visible. If you can select the file you have downloaded, right lick and click on properties, you should be able to see the extension

Think I did what you said right clicked then properties
Homeport 2.2 properties
Options at the top were
General
Digital signatures
Security
Details
Previous versions

But can't see extension number in any of them



Sent from my iPad using RIB Net
__________________
stevedonna is offline   Reply With Quote
Old 15 June 2014, 08:58   #8
Member
 
cardo's Avatar
 
Country: UK - England
Town: Southampton
Make: Ring Legend
Length: 6m +
Engine: Honda 130
Join Date: Mar 2011
Posts: 28
should be in the first tab ( general) hopefully there is a "Type of File"
__________________
cardo is offline   Reply With Quote
Old 15 June 2014, 09:00   #9
Member
 
stevedonna's Avatar
 
Town: Belper
Boat name: Ey up mi duck
Make: Ribcraft
Length: 4m +
Join Date: Oct 2013
Posts: 392
Sorry mate now you know why I need help !!
File type : 1(1) file (.1(1))



Sent from my iPad using RIB Net
__________________
stevedonna is offline   Reply With Quote
Old 15 June 2014, 09:00   #10
Member
 
Country: UK - England
Make: zodiac
Length: 3m +
Engine: Tohatsu 9.8hp
Join Date: May 2013
Posts: 101
Quote:
Originally Posted by stevedonna View Post
Think I did what you said right clicked then properties
Homeport 2.2 properties
Options at the top were
General
Digital signatures
Security
Details
Previous versions

But can't see extension number in any of them



Sent from my iPad using RIB Net
If you got the correct version the download file should be called something like HPmain.msi or Homeport.exe
__________________
gennaro is offline   Reply With Quote
Old 15 June 2014, 09:04   #11
Member
 
stevedonna's Avatar
 
Town: Belper
Boat name: Ey up mi duck
Make: Ribcraft
Length: 4m +
Join Date: Oct 2013
Posts: 392
Quote:
Originally Posted by gennaro View Post
If you got the correct version the download file should be called something like HPmain.msi or Homeport.exe

The one I downloaded is called homeport_2.2



Sent from my iPad using RIB Net
__________________
stevedonna is offline   Reply With Quote
Old 15 June 2014, 09:10   #12
Member
 
stevedonna's Avatar
 
Town: Belper
Boat name: Ey up mi duck
Make: Ribcraft
Length: 4m +
Join Date: Oct 2013
Posts: 392
Quote:
Originally Posted by stevedonna View Post
The one I downloaded is called homeport_2.2



Sent from my iPad using RIB Net

I bought it from the garmin sight thinking that way I know it will be right !! There were only two options if I remember right
Mac or windows so I went for windows .




Sent from my iPad using RIB Net
__________________
stevedonna is offline   Reply With Quote
Old 15 June 2014, 09:20   #13
Member
 
cardo's Avatar
 
Country: UK - England
Town: Southampton
Make: Ring Legend
Length: 6m +
Engine: Honda 130
Join Date: Mar 2011
Posts: 28
hmm...
was there just the one file you downloaded?, extensions like .1 are sometimes used when a download is split into several sections.
__________________
cardo is offline   Reply With Quote
Old 15 June 2014, 09:26   #14
Member
 
Country: UK - England
Make: zodiac
Length: 3m +
Engine: Tohatsu 9.8hp
Join Date: May 2013
Posts: 101
Quote:
Originally Posted by stevedonna View Post
I bought it from the garmin sight thinking that way I know it will be right !! There were only two options if I remember right
Mac or windows so I went for windows .




Sent from my iPad using RIB Net
If you're using IE11 browser try downloading it again with firefox or chrome browser. There is an issue with IE11 apparently.

https://forums.garmin.com/showthread...eport-download
__________________
gennaro is offline   Reply With Quote
Old 15 June 2014, 09:36   #15
Member
 
stevedonna's Avatar
 
Town: Belper
Boat name: Ey up mi duck
Make: Ribcraft
Length: 4m +
Join Date: Oct 2013
Posts: 392
Quote:
Originally Posted by cardo View Post
hmm...

was there just the one file you downloaded?, extensions like .1 are sometimes used when a download is split into several sections.

I am not sure when it downloaded it didn't seem to appear anywhere so I clicked on downloads and there was just homeport2.2


Sent from my iPad using RIB Net
__________________
stevedonna is offline   Reply With Quote
Old 15 June 2014, 09:44   #16
Member
 
stevedonna's Avatar
 
Town: Belper
Boat name: Ey up mi duck
Make: Ribcraft
Length: 4m +
Join Date: Oct 2013
Posts: 392
Quote:
Originally Posted by gennaro View Post
If you're using IE11 browser try downloading it again with firefox or chrome browser. There is an issue with IE11 apparently.



https://forums.garmin.com/showthread...eport-download

Okay trying to keep up with you guys . I have read the thread you sent me . I did try to phone garmin support but got lift music for longer than I have spent trying to get this f******g thing to work . Which incidentally I downloaded to save me time sitting on my boat on the drive punching in endless waypoints with neighbours laughing at me making comments like 'are you waiting for the tide to come in' .

Okay feel,a bit better now .
I presume to download it again I go onto my garmin account where it has the button download but how do I download it with Firefox or chrome ?


Sent from my iPad using RIB Net
__________________
stevedonna is offline   Reply With Quote
Old 15 June 2014, 09:50   #17
Member
 
cardo's Avatar
 
Country: UK - England
Town: Southampton
Make: Ring Legend
Length: 6m +
Engine: Honda 130
Join Date: Mar 2011
Posts: 28
you would need to install one of them first, I prefer firefox, but im sure chrome would be just fine too.
they are free, once downloaded, just use the same way as you would internet explorer.
__________________
cardo is offline   Reply With Quote
Old 15 June 2014, 10:06   #18
Member
 
Boatnomad's Avatar
 
Country: Ireland
Make: Zodiac Mk I
Length: 3m +
Engine: 15 hp Yam two stroke
Join Date: Feb 2012
Posts: 728
Software that will open or convert 1 files

1 File - What is it and how do I open it?

__________________
Boatnomad is offline   Reply With Quote
Old 15 June 2014, 10:18   #19
Member
 
stevedonna's Avatar
 
Town: Belper
Boat name: Ey up mi duck
Make: Ribcraft
Length: 4m +
Join Date: Oct 2013
Posts: 392
Quote:
Originally Posted by cardo View Post
you would need to install one of them first, I prefer firefox, but im sure chrome would be just fine too.

they are free, once downloaded, just use the same way as you would internet explorer.

Okay installed Firefox it's asking me if I want to import either
Microsoft Internet explorer (highlighted)
Chrome
Or don't import anything

Do I stick or go ?


Sent from my iPad using RIB Net
__________________
stevedonna is offline   Reply With Quote
Old 15 June 2014, 10:37   #20
Member
 
stevedonna's Avatar
 
Town: Belper
Boat name: Ey up mi duck
Make: Ribcraft
Length: 4m +
Join Date: Oct 2013
Posts: 392
Okay downloaded went into my garmin from it and pressed download "........... Nothing says connecting then nothing
Aaaaaaarrrrrggggghhhh


Sent from my iPad using RIB Net
__________________

__________________
stevedonna is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




All times are GMT -5. The time now is 10:03.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, vBulletin Solutions, Inc.