I can give you feedback from customer service by Nicholson
Bought a used motor direct from John, the managing Director of the company. They also own Raider UK who build large cuddy fishing boats upto £20,000
I spoke to John himself over the phone and he gave me the assurance that the motor was in full working order ready to use. I specifically asked him to check the PTT and was told it works fine.
Paid top money for the engine, mote than a private buyer would. Arrived and the motor would not Tilt.
Called John, never got a reply. 3 emails, nothing back. Left me high and dry.
Worse thing is he went on about suppling me with new trailers for re-sale down south prior to me committing to the purchase and as soon as I paid never heard any more from it, again no reply to my emails. Can only think of it as a way of keeping me sweet for the sale.
Never understood why I got that kind of service from a very large company, willing to dump a £800 motor onto somebody to get a sale. Surly a company of that size does not need to trade in such a way.
Begs the question what happens if the trailer you buy goes wrong ?
Anyway rant over, his loss as now anybody that asks gets my feedback of the service I got. Hope it was worth it John....
Peter @ Boatsandoutboards4sale ~ firstname.lastname@example.org
~ 07930 421007