Praise due to Garmin

Erin · 27 April 2005, 17:33

Just thought it only right to sing the praises of Garmin. I know it's been done many times before, but half an hour ago a completely new 2006C replacement plotter turned up on my doorstep. The original (bought last year) suffered from moisture condensing internally on the screen so i sent it back. I only sent them the main unit, but they've sent me an entirely new boxed set, so I've now got a spare aerial, power lead, bracket etc as well.

First class service

Keith

MeMe · 28 April 2005, 07:37

........makes me wonder why all manufacturers can't be so obliging. E.g - my Russel Hobbs kettel, my Sharp CD Radio both of which went in the bin

Tony Barber · 28 April 2005, 08:10

I can only 2nd this. I sent my fishfinder off to Garmin as it had stopped working and they sent it back saying they could find no fault and therefore it must be the power cable, a new one of which they enclosed, at no cost.

Excellent Service!

Phil Davies · 28 April 2005, 08:16

Quote:

Originally Posted by Erin

Just thought it only right to sing the praises of Garmin. I know it's been done many times before

I'd be more inclined to sing Garmin's praises if we didn't have quite so many examples of their outstanding customer service! Significantly, we don't hear nearly as much about that of Raymarine.

jwalker · 28 April 2005, 10:30

Quote:

Originally Posted by Phil Davies

Significantly, we don't hear nearly as much about that of Raymarine.

I'll tell yer a couple of stories if u're bored....

Phil Davies · 28 April 2005, 11:17

Quote:

Originally Posted by jwalker

I'll tell yer a couple of stories if u're bored....

Oh, go on then, you little tease.