Originally posted by MadMat
I've met very few people I trust enough to service any of my engines.
Yes indeed, a veritable cottage industry if ever I saw one, paralleled only by the incompetence of the British motorcycle dealer network.
My Honda outboard had its 10-hour service last year at my local Honda main dealer and as I stood chatting to the mechanic afterwards he managed to spot a grease nipple he'd missed on the steering pivot mechanism - I wouldn't have minded so much but there are only two on whole engine! Furthermore, when I took it out on the water for the first time the engine kept stalling because they'd balanced the carbs but hadn't bothered to run the engine up and re-adjust the tick-over idle speed. Oh, and they charged me £112 for the privilege. The mechanic also admitted he'd never been sent on a Honda training course in the two years he'd been at the dealership.
Anyway, very short-sighted policy on their behalf, because they won't get any more servicing business off me, let alone be invited to quote for a new engine when I eventually upgrade my RIB. And, of course, we've all heard the old adage that if you receive poor service you tell an awful lot more people than when you've received good service.