Well the on line system has failed
I have followed the process and even called the excise duty help line who are not allowed to put you through to the mineral Oils office but they have an e-mail
The help line have no knowledge of what to do now as the figures have been entered in the corret boxes and the form generates the total claim
My claim is in the thousands and has that in the final box generated by HMRC
I then get a message "You are unable to claim less than £250, and therefore not required to complete the remainder of this form" !!!
The only option is close or back and thats it. Apparently this is new system for last few months Love em