Need Help Using Rib Chat

[hannah]

hi, noticed the new rib chat has started how ever have tried several times to log on but when i type in my user name and press enter nothing appears.
What am i doing wrong? thanks

[John Kennett]

Hannah

The chat program uses a "Java applet", which means a couple of things:

1. You need to have Java installed on your computer
2. It can take a couple of minutes to start up the first time

Either of which could be causing the problem you're seeing.

You can check whether Java is installed here: http://www.java.com/en/download/installed.jsp

Let us know if this helps!

John

[hannah]

ok thanks

< Edit: Discussion moeved to this thread. JK >