Originally Posted by Tim M
It's been quite a few weeks now since we moved out. We still haven't got out deposit back! The agents I'm fairly sure are trying everything in the book to stall for as long as possible just to irritate us. The latest is they need written confirmation from all the utility companies, council etc to prove that all the bills, council tax etc were paid off.......Are they within their rights to do this or are they taking us for a ride?
Agents don't hold the deposit as mentioned else where, sometimes they charge a commission to put it in a scheme. By law they are required to hold it in one of the 3 government recognised schemes. If they claim they have there own scheme then all they have done is sign up with one of the 3 umbrella schemes.
Deposits can not be held against utility bills and council tax, these things are specifically excluded by the act. So there stalling is wrong.
At the end of the tennancy the scheme will return the funds dierctly to the tennets unless the landlord makes a calim, in that case funds are held back from both parties until they either come to an agreement or go for arbitration.
The landlord (or his agent) are required by law to tell you where your money is held.
I have a very good property solicitor based in Fareham I have used for a few jobs. Give me a call /email and I will give you his details- I have worked my way through several of them and this firm is good.
If your still stuck for somewhere to live and feel like trying a more civilised city to live in I have somewhere that may suit you. I don't use agents, I hold your deposit in a recognised scheme and I fix problmes as they occur.