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Old 25 February 2004, 10:22   #21
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RMH,

It doesn't take a genius to work out the manufacturer - why even I could do it!

I think I saw your boat in Ballycastle last summer, and I have to say it looked very impressive.

Presumably this is the older of the two - have there been any similar problems with the other 11 metre rib?

Allen
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Old 25 February 2004, 12:40   #22
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11MTR PROBLEM

Quote:
Originally posted by Alan Priddy
I will inspect and report on the boat and equipment FOC.
Alan P
AP I am delighted that such a gentleman of your character, standards and qualifications would be so kind as to make such a gracious offer. YES I most certainly would appreciate your involvement with a survey. With your kind permission I will contact the Company involved and present your kind offer to survey on both our behalfs. I will contact you to arrange transport and accomodation at a time to suit yourself. Thanks again AP you are a gentleman and you have certainly made my day. Does this not prove the value and importance of this excellent forum?
rmh
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Old 25 February 2004, 13:02   #23
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Send a message via MSN to Jon Brooks
is it true?

Mati

Is it true you can get good deals on dry suits. life jackets etc?

Regards
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Old 25 February 2004, 21:37   #24
RMH
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11mtr problem

Hello ,
Thank you for your kind interest. As said before, when I am able I will name and shame the Company. I am at present receiving fantastic support and advice which I am putting into place. Yes as all reply's have stated "it is almost like bullying tactics by heavy handed Companies" and yes I do feel I am being bullied! Thanks again, and keep the advise coming.
rmh
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Old 26 February 2004, 20:15   #25
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11mtr problem

OK.
iTS TIME FOR THE BUILDER/MANUFACTURER/ COMPANY TO OWN UP. YOU KNOW WHO YOU ARE , BE HONEST AND COME FORWARD TO ALLOW ALL OF US, to compare. Dont hide and not face your responsibilities. there are always 2 sides to every story, and if true every war was caused by the reaction of people who refused to TALK. What is the real problem here, only you can enlighten us.
Think hard!
Romac 159.
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Old 26 February 2004, 22:08   #26
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i get the feeling this is too personal and too much of a one off case for the company in question to discuss the matter openly. I think they should just settle it between themselves.
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Old 26 February 2004, 23:41   #27
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11mtr problem

redbay rover,
You surely must have misunderstood my previous thread. The Company involved has refused to talk, and stated they can go no further and there can be no meetings.It would be easier if this were a one off case as you presume, however this appears not to be the case as the influx of emails I have received implies.
Question! How would you suggest now, that we settle it between ourselves?
rmh
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Old 09 May 2004, 10:07   #28
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I wonder if there has been any progress on the boats problems - its been a couple of months now. - Is no news good news or just no news ?


How about an update

PAUL
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Old 09 May 2004, 11:17   #29
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rhm i wish you the best of luck with your rib problems, ive recently been looking at a one off design rib and your link highlights my fears from following this route. i also feel you were more than justified in posting for advice on this forum and think you have been very diplomatic about it therefore do not deserve critisism.

One thing i must ask, you say, "I continually supplied lists of faults and design problems from day one" i can see how a company should repair all faults under warranty.... but what do you mean by design problems?? i take it you were not aware of these when you bought the boat? could you have not specified resolutions to these design problems before purchasing. by buying the product complete (warts and all) surely you agreed to buy their design faults too (unless they failed to complete on items specified as part of the sales contract). for eg its says watertight engine bay, but its not because of a design fault..

goodluck
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Old 10 May 2004, 07:05   #30
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It doesn't take a genius to work out the manufacturer - why even I could do it!

Well I'm obviously not a genius because I've got no idea who the manufacturer is. Anyway I would be interested in knowing how the 'case' is going. Did AP examine the RIB? What did he think of it?

Keith Hart
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Old 10 May 2004, 15:11   #31
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All, this is a simple case of "No News is Good News" All matters were resolved to a satisfactory conclusion 4 weeks ago Alan P
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Old 10 May 2004, 16:57   #32
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All matters were resolved to a satisfactory conclusion!

Alan,

Did you end up getting involved with this or was it 'settled' by the 2 parties concerned?

Pete
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Old 11 May 2004, 08:23   #33
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I was "very" involved Alan P
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Old 11 May 2004, 11:01   #34
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all round nice guy!

Thanks Alan,


It seems as if your profile is correct then.

Good to know someone like you is out there!

Pete
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Old 11 May 2004, 11:25   #35
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How about a major update from RMT?

You asked for help and have given us a very large hint that a Redbay RIB was involved, that the manufacturers wouldn't talk to you, but now it's all magically sorted. Is Alan a magician or were you being a drama queen?

You listed four serious problems, two moderately serious problems and two minor problems. Were all of these addressed? And the all-important question... would you buy from the same manufacturer again?
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Old 11 May 2004, 13:52   #36
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I agree with Richard B if you've had a result then share the info with the forum then maybe someone else could benefit from what you've learned in the future !!
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Old 11 May 2004, 14:36   #37
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Quote:
Originally Posted by Bilge Rat
I agree with Richard B if you've had a result then share the info with the forum then maybe someone else could benefit from what you've learned in the future !!
me 2
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Old 11 May 2004, 22:43   #38
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Just courtesy after the fuss you made, RMH.
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Old 12 May 2004, 06:00   #39
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After such a major gripe, which whilst not directly naming the manufacturer, certainly gave members the impression of whom it was, it is sureley time to finish the story.

I believe that this is only fair so that any damage to their reputation can be put into proper perspective. For such a major gripe everything seems to have been cleared up very efficiently so perhaps the problems were in part caused by the purchaser.

It could of course be a part of the solution agreed that the purchaser does not seek any more publicity.

Keith Hart
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Old 12 May 2004, 07:57   #40
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All I will say is that in a two way dispute, there are three sides. Both parties views and opionons and the truth. Alan P
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