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Old 14 April 2010, 21:20   #1
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Verado 250's

Went to book in engines for first service today with a new dealer in Poole.

First thing he said was that i should replace all the coils as there is a known fault on them. As each engine needs 6 and they are £65 each, I asked that if it is a known fault, I would have them replaced under warrentee please. But oh no, there is no recall or cover by Mercury!

I have declined for now and see what happens, the £450 for each engine for just a routine sevice is enough thank you.

Has anyone else heard of this?

Steve
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Old 14 April 2010, 21:22   #2
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Originally Posted by 250kts View Post
Went to book in engines for first service today with a new dealer in Poole.

First thing he said was that i should replace all the coils as there is a known fault on them. As each engine needs 6 and they are £65 each, I asked that if it is a known fault, I would have them replaced under warrentee please. But oh no, there is no recall or cover by Mercury!

I have declined for now and see what happens, the £450 for each engine for just a routine sevice is enough thank you.

Has anyone else heard of this?

Steve
the £450 for each engine for just a routine sevice is enough thank you.

Bloody Hell, what do they do for £450, how many hours do you have on the engines?
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Old 14 April 2010, 21:32   #3
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Good call on the coils. The £450 a side seems extortionate.
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Old 14 April 2010, 22:36   #4
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name and shame!

This seems like cowboy city.

Ian
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Old 14 April 2010, 22:38   #5
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Puts me right off letting someone anywhere near any of my stuff when they start coming out with s**t like that

http://www.veradoclub.com/smf/index.php?topic=349.0
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Old 15 April 2010, 09:05   #6
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Just over 50 hrs, and if you go on Mercury website, there are only two dealers in Poole and one seems to have closed.

I also have to pay £170 for a lift out of the water! So looking at over £1000 for an oil change and plug in a computer ....
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Old 15 April 2010, 09:23   #7
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Mental note to self, never to buy a Ver(yexpensive)ado

I would have thought if you have a problem and the dealer admitted there is a known fault, there is probably redress through the legislation that covers fit for purpose, though it could get messy... maybe worth writing to Mercury about it?
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Old 15 April 2010, 10:30   #8
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Originally Posted by 250kts View Post
Went to book in engines for first service today with a new dealer in Poole.

First thing he said was that i should replace all the coils as there is a known fault on them. As each engine needs 6 and they are £65 each, I asked that if it is a known fault, I would have them replaced under warrentee please. But oh no, there is no recall or cover by Mercury!

I have declined for now and see what happens, the £450 for each engine for just a routine sevice is enough thank you.

Has anyone else heard of this?

Steve
Please ring me today with your serial number, not tomorrow as i dont work fridays my number is 01869 326411
regards
uncle al
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Old 15 April 2010, 12:08   #9
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Hi Steve - have you called Ribs for a second opinion on the coils. Surely they would look after you for less than £1000 ?
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Old 15 April 2010, 12:11   #10
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Just over 50 hrs, and if you go on Mercury website, there are only two dealers in Poole and one seems to have closed.

I also have to pay £170 for a lift out of the water! So looking at over £1000 for an oil change and plug in a computer ....
So do you have to service them every 50 Hours then?

OK just checked on interweb and it is 50 hours then every 100. Still at £1050 a service with the hours I reckon you will be putting on them that might be £1050 a month

Perhaps it would pay for you to get qualified as a Verado mechanic
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Old 15 April 2010, 12:33   #11
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if the dealer says there is a known problem, then where is his evidence?

If it is known and evidenced, it should be under warranty.

If it isn't evidenced you should report him to the manufacturer for what he is saying.

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Old 15 April 2010, 13:10   #12
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Originally Posted by 250kts View Post
Went to book in engines for first service today with a new dealer in Poole.

First thing he said was that i should replace all the coils as there is a known fault on them. As each engine needs 6 and they are £65 each, I asked that if it is a known fault, I would have them replaced under warrentee please. But oh no, there is no recall or cover by Mercury!

I have declined for now and see what happens, the £450 for each engine for just a routine sevice is enough thank you.

Has anyone else heard of this?

Steve
Hi Steve
We fit many 250/300 Verados to our stingher boats and have found them to be very good.

The 1st service should be carried out at 20 hours not 50, and as you quite rightly said every 100 hours or every 12 months thereafter, whichever is the sooner.

With regard to the servicing costs, I always used a Mercury dealer and find that my 1st service works out to approx £250. After all the 1st service is an inspection, filters and lub service only.

For the first 100 hour service I would expect the cost to be between £450 - 480. So are you sure the dealer is not carrying out a 100 hour service?

With regard to coils, there has been the odd case of a faulty coil, although I have never had one go wrong. However I have checked for you with two independant Mercury dealers and there is no need to change all the coils as stated by this dealer, on the off chance that something might go wrong.

I would be very interested in knowing who the dealer is as many of my customers are based around the Poole area, and I would not like them to get bad or wrong service.

Regards Ed Stingher & Redbay Ribs
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Old 15 April 2010, 14:25   #13
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Steve

as you know our subsidiary Parker Poland (the rib builder) is also the distributor for Mercury engines hence our preference for that brand. I will now check with Parker Poland about these coils. I have not heard of such.
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Old 15 April 2010, 20:28   #14
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Sorry about that price but I really cant comment on that for a 20 hour , CDS Computer check etc . I work on this product and NEVER had an issue on these . I will be in touch with you shortly as I will speak to Mercury Tech department in USA as I have a few good contacts whom I work with . I will find out . Maybe the odd one coil going down but DONT NEED ALL SIX REPLACED . REGARDS
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Old 15 April 2010, 21:04   #15
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The 1st service should be carried out at 20 hours not 50, and as you quite rightly said every 100 hours or every 12 months thereafter, whichever is the sooner.
Are you sure? I had a 135hp Verado and the first service was at 100hrs.

I have to say overall the Verado did not meet my expectations - overly complicated and the benefits are not that great. The supercharger undoes the frugal design and pumps gallons of fuel into the engine.

Next time I would buy an Optimax and not look at a four stroke engine.

Chris
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Old 15 April 2010, 21:21   #16
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A quick update. I have had very good discussions with managers from Barrus today and alot of very positive information and assistance, so thank you very much guys. If I lost any faith in Mercury, it has been more than made up.

The dealer and I have clarified our positions and both are now happy with the situation.

Looking forward to a great season with great engines

Steve
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Old 15 April 2010, 21:30   #17
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The dealer and I have clarified our positions and both are now happy with the situation.

Steve
What, the position that he was about to take you for £1300 of unecessary work
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Old 16 April 2010, 08:12   #18
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Are you sure? I had a 135hp Verado and the first service was at 100hrs.

I have to say overall the Verado did not meet my expectations - overly complicated and the benefits are not that great. The supercharger undoes the frugal design and pumps gallons of fuel into the engine.

Next time I would buy an Optimax and not look at a four stroke engine.

Chris
Hi Chris

No one was talking about a 135hp Verado or fuel consumption, we were talking about 250/300hp. But 20 hours applys to a 135hp as well.

Regards
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