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Thank you for your replies.
I have been using Rib Revive on all my ribs since 2005 and I`m very happy with the results but this spring was the first time I used Rib Revive in combination with the pads mentioned above. Both products from Ribshop. The reason I used the pads this time was that the my Humber needed a deeper clean than usual due to a long season last summer. Earlier I have used a ordinary sponge.
Here is what I did;
I rinsed the tubes first and kept on applying water to keep them wet. I applied Rib Revive and used the pads to GENTLY clean the tubes followed by flushing the clean section with water.
When the tubes dried I was very suprised to find them badly scratched.
I contacted Ribshop and they requested high res. pictures which I did send them shortly after and the reply I received was;
"Karl
Thank you for taking the time to send us the photographs.
The Rib Cleaning Kits are one of our best selling products and this is the first complaint of its type in nearly 6 years of business.
We take any complaint very seriously and therefore having read your concerns we have re-tested the pads we supply within the cleaning kit on black Hypalon. Looking at the results we are more than happy if the pads have been used as instructed, scratching does not appear.
I would like to draw your attention to the instructions on the cleaning kit that instructs you to try a small hidden test area before proceeding. This is to ensure that the fabric does not have any adverse effects to our products.
Kieron French
Rib Shop Service Dept."
I can not see that I have done nothing wrong, except for the fact that I should have cleaned a smaller area first, then dried it and inspected it carefully before I kept going. Since the pads are ment for cleaing tubes and since I did keep the tubes wet during the whole process I did not at all expect them to damage my tubes in the way they did.
This is my personal experience and I felt like sharing it with the rest of you so that you do not do the same mistake as me. What would you guys do next?
Thanks,
Best rgs
BB
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