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Old 13 September 2011, 18:09   #91
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Looks like everyone likes toffee.
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Old 14 September 2011, 01:26   #92
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Ladies, ladies! The original point of the thread was to alert owners to a potential problem.
Not to promote international popcorn sales (btw! butter for me please)
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Old 14 September 2011, 05:11   #93
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Re wood vs mould. If either are done properly as Polwart says, they should be good for their purpose. It's when they aren't that problems occur.

I do take the point though that perhaps RC have outgrown their skill set. Cottage industry to almost mass producer.

I have not seen their factory (or is it still a small business unit) and have no idea of how many staff they have. However, it is often the case that a small team taking care to produce a quality product on a small scale completely falls apart when moving to a larger scale. Did Ribcraft not win an Olympics contract to supply a significant number of boats? Perhaps they have just entered a stage of growth that they aren't set up for.

The original people are those who cared how they made their product and were probably hands on. They may have become business people rather than boat makers now, through circumstance and the skill set is completely different. New capable business managers will have vastly different goals to those who set it up, it's all about the profit! New staff who are just turning up for work to get paid often have no care for the product (hence the hatches possibly) compared to those that first started the firm ensuring everything was how they would want it to be.

I hope this isn't the case as RC appeared to have a good brand. Long may it continue, but the above seems a likely scenario.
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Old 14 September 2011, 06:27   #94
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Quote:
Originally Posted by Pikey Dave View Post
Ladies, ladies! The original point of the thread was to alert owners to a potential problem.
Not to promote international popcorn sales (btw! butter for me please)
Quite right and thanks for doing this, as said before if anyone has an Issue with a hatch fitment or any other issue, please contact us. So far I've spoken to 2 other customers who have posted on here already.

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Originally Posted by Richard B View Post
it demonstrates a complete lack of process management and quality assurance. It's typical of a cottage industry which has grown and failed to implement production standards and management in their big grown up new world. This might sound harsh, but's it realistic. .
Yes harsh and I disagree, last couple of years we've Increased our QC with Iso 9001, we've also started supplying the biggest UK defence provider and you wouldn't believe the QC invloved.

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I have not seen their factory (or is it still a small business unit) and have no idea of how many staff they have.
I hope this isn't the case as RC appeared to have a good brand. Long may it continue, but the above seems a likely scenario.
As you've said it's hard to comment when you have no Idea of the company or the people that work here, it's an open door and if anyone want's to come and visit the factory to see any aspect of the company and construction, you're more than welcome.
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Old 14 September 2011, 06:36   #95
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the above seems a likely scenario.
Why??
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Old 14 September 2011, 06:41   #96
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Jace, thanks for posting. It had been quiet since post 13.

Obviously there was some sort of issue in a few boats made. For all we know it was just 3 or 4 boats made on one day when a trainee was in or something. there are hundreds (thousands?) of boats out there which most owners i am sure are happy with.

I wish RC all the best, it's a British firm and we should really be behind you on this www forum. Your presence on here and the constructive responses will no doubt hold you in good stead. Best of luck with Olympics, Defense and retail business.

I like butter too!
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Old 14 September 2011, 06:48   #97
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Why??
Because the evidence/statistics show most businesses that grow from a one man band, or cottage industry to a commercial level fail, unless professional/experienced management are brought in. Usually (not here perhaps) those in control don't have the business acumen to manage a large firm, and or won't accept they need to give up control of what they built as it has outgrown them.

It's like a good plasterer with one trainee taking on a contract with a building company to do tens of houses a day. He was good at plastering, but not managing a business or training numbers of staff to do what he does, ultimately, the plastering standard will fall. People plastering who are paid by the day/job, not their own name.

Therefore I stated it to be a likely scenario, not a certainty. I will be glad if RC go on to be a great firm as I stated above.
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Old 14 September 2011, 06:50   #98
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Jace, thanks for posting. It had been quiet since post 13. !
Many thanks, I could spend all week replying on here, I've never been that keen on popcorn either to be honest.

Cheers
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Old 14 September 2011, 07:03   #99
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Hi Jace. The retube you did on my old Ribtec is bang on proper job. :-)
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Old 14 September 2011, 11:14   #100
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Quote:
Originally Posted by HUMBER P4VWL View Post
Because the evidence/statistics show most businesses that grow from a one man band, or cottage industry to a commercial level fail, unless professional/experienced management are brought in. Usually (not here perhaps) those in control don't have the business acumen to manage a large firm, and or won't accept they need to give up control of what they built as it has outgrown them.

It's like a good plasterer with one trainee taking on a contract with a building company to do tens of houses a day. He was good at plastering, but not managing a business or training numbers of staff to do what he does, ultimately, the plastering standard will fall. People plastering who are paid by the day/job, not their own name.

Therefore I stated it to be a likely scenario, not a certainty. I will be glad if RC go on to be a great firm as I stated above.

A question Id love to know the answer too, why are all IFA's not multimillionaires
Anyone?

Jim
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