Thanks to Ocean RIBs

Channel Ribs · 18 June 2009, 06:09

A public thank you to Malcolm Winsor at Ocean.

I have contacted him a number of times to get info for customers and he has always come up trumps, this time round I got hold of him with a fuel tank query for our own boat and yet again he was very helpful.

In the current economic climate after-sales-care is not too common, so being able to get original build info about >10 year old boats is superb.

Leapy · 18 June 2009, 06:15

Quote:

Originally Posted by malthouse

In the current economic climate after-sales-care is not too common, so being able to get original build info about >10 year old boats is superb.

Compliments such as these are good to hear. Personally, I feel the importance of excellent after sales care is often under-considered by customers and the necessity for it under-estimated by some manufacturers.

Razorbill RIBs · 18 June 2009, 06:40

Whilst similar has been posted in a previous thread, I would reiterate that we have received continued assistance from Malcolm at Ocean since purchasing our secondhand Ocean Rib (not from Malcolm incidentally). Great guy to deal with!

Nasher · 18 June 2009, 11:51

From me also

to Windsor Bros.

I'm Glad you guys have found Malcolm and Colin to be helpful, as I have had good help from them in the past too.

there are a few on here that would not agree, but I believe their situation was different.

Nasher.