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Old 18 June 2009, 02:09   #1
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Thanks to Ocean RIBs

A public thank you to Malcolm Winsor at Ocean.

I have contacted him a number of times to get info for customers and he has always come up trumps, this time round I got hold of him with a fuel tank query for our own boat and yet again he was very helpful.



In the current economic climate after-sales-care is not too common, so being able to get original build info about >10 year old boats is superb.
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Old 18 June 2009, 02:15   #2
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Quote:
Originally Posted by malthouse View Post
In the current economic climate after-sales-care is not too common, so being able to get original build info about >10 year old boats is superb.
Compliments such as these are good to hear. Personally, I feel the importance of excellent after sales care is often under-considered by customers and the necessity for it under-estimated by some manufacturers.
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Old 18 June 2009, 02:40   #3
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Whilst similar has been posted in a previous thread, I would reiterate that we have received continued assistance from Malcolm at Ocean since purchasing our secondhand Ocean Rib (not from Malcolm incidentally). Great guy to deal with!
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Old 18 June 2009, 07:51   #4
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From me also to Windsor Bros.

I'm Glad you guys have found Malcolm and Colin to be helpful, as I have had good help from them in the past too.

there are a few on here that would not agree, but I believe their situation was different.



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