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Old 31 May 2007, 05:02   #41
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The staining is caused by the use of cheap upholstery foam, and you won't remove it. Looking at the quality of the stitching, it's hardly suprising that the materials are crap!
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Old 31 May 2007, 05:02   #42
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NEIL its so simple in many ways , you bought a commercial boat 2005 , that everybody knows was shall we say unloved whilst in the dry stack !!
you chose to do a deal with the customer direct you say you got a deal there's the discount you wanted !!
spend a bit of the discount you got and have new upholstery .
commercial boats have 12 months warranty its that simple !!!!

the 147new ballistics we sold in 2006 Europe wide, is testament to our customer service .and in 2007 Ive had quite a few up grades already !!!
.................................................. .................................................. ...
just a little example for you .
i bought my self a range rover 2 months ago not from a r/r dealer and just out of warranty !!
i got a deal i pulled the guys pants down i was happy i saved a fortune .then
my television packed up, i asked r/r if they would help by replacing or part cost replace they said no !!!

sorry sir out of warranty and u did not buy it from r/r approved
i except it because i can have 5 new TV. s for what i saved

and we own quite a few land rover products . will it stop me from another one , well no it wont in fact I'm Evan tempted by the sport now .
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Old 31 May 2007, 05:15   #43
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RIVA

What's the best price you could supply me with a new set of seats.

Neil
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Old 31 May 2007, 05:21   #44
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Originally Posted by Dirk Diggler View Post
The staining is caused by the use of cheap upholstery foam, and you won't remove it. Looking at the quality of the stitching, it's hardly suprising that the materials are crap!
That stitching does look like its been done by a 10 year old. I would nt give them the business, there are loads of upholstery companies that would sort them for a fraction of the price
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Old 31 May 2007, 05:22   #45
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Quote:
Originally Posted by RIVA View Post
NEIL its so simple in many ways , you bought a commercial boat 2005 , that everybody knows was shall we say unloved whilst in the dry stack !!
you chose to do a deal with the customer direct you say you got a deal there's the discount you wanted !!
spend a bit of the discount you got and have new upholstery .
commercial boats have 12 months warranty its that simple !!!!

the 147new ballistics we sold in 2006 Europe wide, is testament to our customer service .and in 2007 Ive had quite a few up grades already !!!
.................................................. .................................................. ...
RIVA, You are of course quite right. And I do find it strange that Neil is complaining about a "defect" that would have been visible when he bought the second hand boat.

On the other hand I think the point being made here is if you used crap pink foam and its discoloured the seats this is making Ballistic look bad. To protect the brand image, you might want to see what can be done to sort the problem - even if it is not your responsibility to resolve this particular issue.
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Old 31 May 2007, 05:26   #46
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Originally Posted by RIVA View Post
NEIL its so simple in many ways , you bought a commercial boat 2005 , that everybody knows was shall we say unloved whilst in the dry stack !!
you chose to do a deal with the customer direct you say you got a deal there's the discount you wanted !!
spend a bit of the discount you got and have new upholstery .
commercial boats have 12 months warranty its that simple !!!!

the 147new ballistics we sold in 2006 Europe wide, is testament to our customer service .and in 2007 Ive had quite a few up grades already !!!
.................................................. .................................................. ...
just a little example for you .
i bought my self a range rover 2 months ago not from a r/r dealer and just out of warranty !!
i got a deal i pulled the guys pants down i was happy i saved a fortune .then
my television packed up, i asked r/r if they would help by replacing or part cost replace they said no !!!

sorry sir out of warranty and u did not buy it from r/r approved
i except it because i can have 5 new TV. s for what i saved

and we own quite a few land rover products . will it stop me from another one , well no it wont in fact I'm Evan tempted by the sport now .

I bought a Discovery that was still in warrenty from a dealer and still had nothing but problems! A new engine after 47K miles due to a design faultI had to write several threating letters before the full cost was paid by LR. As far as im aware im only the 2nd person to get it all paid!
As a result i wouldnt touch any LR again!!!
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Old 31 May 2007, 05:26   #47
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The staining was present when I purchased the boat but I assumed it was a surface stain that could be removed by cleaning. I now know that is not the case. I did not think for one minute when I purchased the boat that the colour from the foam would be causing this.

Neil
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Old 31 May 2007, 05:30   #48
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Its simple they arent fit for purpose!

But i guess if its out of warrenty its down to good will from the dealer. JBT do have a very good name but this wont be helping them.

Riva have you changed the foam that you use?
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Old 31 May 2007, 06:01   #49
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yes we did change the upulstary

we found that a cleaning agent used on a boat was to blame .after more detective work

here is why we have a stand point on this matter , nice analysis dirk , lol
as anyone knows we are very conscious about our reputation that's why we sell lots of boats , but when we are right we are right .
Neil you had the price , i have the seats sat here you just say when !!
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Old 31 May 2007, 06:14   #50
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How can you say you were right when you had to change upholsters. This shows the old ones were known to be faulty.

Neil
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