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Old 29 May 2007, 16:23   #31
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Country: UK - England
Town: Southampton
Boat name: The Office
Make: Ballistic
Length: 7m +
Engine: Evinrude 250 etec
Join Date: Oct 2000
Posts: 81
Do you know anyone who sells pink dye. I could have the first pink Ballistic
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Old 29 May 2007, 16:46   #32
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Country: UK - Wales
Town: swansea
Boat name: Too Blue
Make: BLANK
Length: 8m +
Engine: Suzuki DT225
Join Date: Mar 2004
Posts: 12,791
What shade would you like sir?

http://www.parasolinc.com/ColorChart/index.asp

Seriously though have you tried bleach? If that fails you could try a different colour vinyl dye!!!
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Old 29 May 2007, 17:13   #33
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Country: UK - England
Town: Essex/Vendee
Boat name: shockwave,Voluntry 2
Make: Pac 22/ searider5.4
Length: 6m +
Engine: 180hp turbo,yam 90
Join Date: Nov 2004
Posts: 1,015
I know now why people loose interest almost three weeks later still talking about it and nothing practicals been done to actually find out why the pink is coming from the inside of the cover .You can hardly advise people not to buy this make of rib untill you know the cause.
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Old 29 May 2007, 17:32   #34
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Country: UK - England
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Peter

I have not dismantaled my seats to check the inside. I purchased some cleaner as suggested but as this did not work my assumption is that the staining is coming from the inside out. The only thing inside the seat is the foam. So my assumption is that the staining is coming from the foam. This has been confirmed by RibShop when I took it to them to valet.

So the cause is the pigment in the foam running into the vinyl when it gets wet. This is caused by using a coloured foam which is not colour fast. I could ruin one of my seats by taking it apart to prove this but I would rather keep my seats in one piece. JBT can confirm if they use a pink foam in the saets as they put them togrther.

I am not telling anyone not to buy a Ballistic, I think they are great boats but make sure you don't allow the seats to get wet. It maybe that Ballistic have this as a known problem and have now started to use different foam.

Only time will tell for new owners.

Neil
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Old 30 May 2007, 13:58   #35
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Country: UK - England
Town: Essex/Vendee
Boat name: shockwave,Voluntry 2
Make: Pac 22/ searider5.4
Length: 6m +
Engine: 180hp turbo,yam 90
Join Date: Nov 2004
Posts: 1,015
Hello Neil,That reply was kinder than i deserved I,m not normaly grumpy ,sorry.I have been told before oh Sir weve never seen that before and you know there not being truthfull.I would have said that a letter to their head office Explaining the situation and that could they consider they supply new ones as the original material used was unsuitable,Knowing the warrenty was only one year on the boat would it be reasonable that they could show a gesture of good will.Suggest you would pay the delivery and fix them on yourself.
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Old 30 May 2007, 14:27   #36
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Country: UK - England
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Boat name: The Office
Make: Ballistic
Length: 7m +
Engine: Evinrude 250 etec
Join Date: Oct 2000
Posts: 81
Peter

Thanks for your support. I will write to Ballistic and let you know how I get on. You never know they might want to help.

Thanks

Neil
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Old 30 May 2007, 15:14   #37
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Country: UK - England
Town: Nr Tring
Boat name: Braveheart
Make: Porters Renegade
Length: 6m +
Engine: Tohatsu 140
Join Date: May 2007
Posts: 305
Quote:
Originally Posted by neilb View Post
Peter

Thanks for your support. I will write to Ballistic and let you know how I get on. You never know they might want to help.

Thanks

Neil
Why does everything have to be such a battle? Come on Ballistic, this is effectively a new boat - just outside its warranty - it was alot of money second hand - but even if this was the first owner the boat has not been badly looked after. The factory must surely be set-up to make the cushions, I cannot believe that it would cost them too much to send out a replacement set of cushions FOC. It is amazing how quickly badwill spreads and a reputation can be reduced to nothing...However, goodwill is remembered.

Good luck Neil - I'll be watching this space to see how the story ends - hopefully a happy ending.
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Old 30 May 2007, 15:46   #38
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Country: UK - England
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Posts: 81
Sarah

Thanks for your kind words, I do appreciate it.

Ballistic Ribs are owned by JBT marine. I have already contacted them and all they could offer is to order me a new set of seats for 1000 + VAT. This seems extreamly expensive to me. I would be happy to fit them myself if JBT could supply me a new set.

I agree with your comment Sarah that good will does count for everything and the rib community is a small close nit community and bad feeling can spread quickly.

Thanks

Neil
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Old 30 May 2007, 17:05   #39
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Country: Ireland
Town: Galway
Boat name: rockhopper
Make: ballistic
Length: 6m +
Engine: petrol
MMSI: TBC
Join Date: Nov 2006
Posts: 525
[QUOTE=Sarah G;202341] Why does everything have to be such a battle? Come on Ballistic, this is effectively a new boat - just outside its warranty - it was alot of money second hand - but even if this was the first owner the boat has not been badly looked after.

Hi Neil, I agree with Sarah that even though the warranty has expired I believe that they should look after the Brand if not indded that specific product.
That is, given that JBT have indeed the agency (exclusive, I think) for GB or England etc, the product is only as good as the service offered, If they do not look after the existing clients inc 2nd handers, how can they expect to maintain sales of the product if people think that first Generation clients will be the only ones looked after.
They should take a leaf from LEXUS owners where I believe the Lexus garage keep the price of 2nd handers higher when prices are advertised as it lessens the depreciation of the car. They also ofer 3 year waranty which is fully transferable.

In any event, I have just received my 6.5 mtr Ballistic today, Hurray!!!!
It looks great which is a tribute to the previous owner, thanks Keith. I can only hope that I have a huge personality change and actually look after something as well as he did.

Meanwhile, Neil, I am sure if you bring the boat to a Upholstry place, they will re stuff or redo the lot for a fraction of the price.

Again I recall in Monty H. Swans write up on ballistic (now 3 issues ago at end of year of using Ballistic 1) that the Seat Upholstry held water and seeped it out when sat on. I will be getting seat protection for them made up.

I will keep you posted.

By the way, JBT have a very good reputation and proessional from what I can make out. I didnt buy from them but I bought from the person who bought from them so If I was them I would want to know the new owner as the new client (continual referral is most useful), again they should look at Lexus Owners Club. Their pricing reflects the upper end of the market so too should the service follow, oh and being friendly does no harm!!!
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Old 31 May 2007, 02:22   #40
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Country: UK - England
Town: Southampton
Boat name: The Office
Make: Ballistic
Length: 7m +
Engine: Evinrude 250 etec
Join Date: Oct 2000
Posts: 81
Aidan

Congratulations on you new Ballistic. I am sure you will have a great time with it. They do handle very well.

I agree totally with you analogy to buying a car. The price of the Ballistic ribs does put them into the Lexus bracket so I would expect Lexus service. This is definitetly a manufacturing fault and Lexus would have recalled all cars and fixed the problem as soon as they knew about it. This pink foam must exist in all Ballistics, it is just that mine is one of the first.

So we can live in hope that JBT have a change of heart and my rib will act as a good form of advertising for them when potencial customers see it tied up around the solent. As it is it will surely put customers off as they would like their investment to hold its value

Neil
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