[QUOTE=Sarah G;202341] Why does everything have to be such a battle? Come on Ballistic, this is effectively a new boat - just outside its warranty - it was alot of money second hand - but even if this was the first owner the boat has not been badly looked after.
Hi Neil, I agree with Sarah that even though the warranty has expired I believe that they should look after the Brand if not indded that specific product.
That is, given that JBT have indeed the agency (exclusive, I think) for GB or England etc, the product is only as good as the service offered, If they do not look after the existing clients inc 2nd handers, how can they expect to maintain sales of the product if people think that first Generation clients will be the only ones looked after.
They should take a leaf from LEXUS owners where I believe the Lexus garage keep the price of 2nd handers higher when prices are advertised as it lessens the depreciation of the car. They also ofer 3 year waranty which is fully transferable.
In any event, I have just received my 6.5 mtr Ballistic today, Hurray!!!!
It looks great which is a tribute to the previous owner, thanks Keith. I can only hope that I have a huge personality change and actually look after something as well as he did.
Meanwhile, Neil, I am sure if you bring the boat to a Upholstry place, they will re stuff or redo the lot for a fraction of the price.
Again I recall in Monty H. Swans write up on ballistic (now 3 issues ago at end of year of using Ballistic 1) that the Seat Upholstry held water and seeped it out when sat on. I will be getting seat protection for them made up.
I will keep you posted.
By the way, JBT have a very good reputation and proessional from what I can make out. I didnt buy from them but I bought from the person who bought from them so If I was them I would want to know the new owner as the new client (continual referral is most useful), again they should look at Lexus Owners Club. Their pricing reflects the upper end of the market so too should the service follow, oh and being friendly does no harm!!!