..some flowers lasting no more than a few days. I only made the comment in passing to the girl on the check out and she told me to complain to Customer Services. For the hell of it I did and she gave me 3 big boquets free of charge - no reciept - no forms, just here you go, have a nice day.
Last night I wen to B&Q to buy a wallpaper pasting table (£7.50), anyway, when I got to the counter I noticed some of the staples holding the board in place had popped out - no big deal - bash em back with a hammer. Anyway, the girl said, oh dear, hold on a minute and she buzzed her line manager who came over and said - would £2.50 be ok ? 3 bashes later and it was as good as new - unbelievable !!!!!