shipping an outboard, this look accpetable?

Bigtalljv · 18 April 2013, 16:15

anybody with experience think this is an acceptable packaging job for shipping a used outboard 3000 miles across the USA?

I am concerned now. The cover popped off and is beat up cosmetically but the engine was sliding around on the pallet. not sure if anything bad could have happened.

I have contacted the dealer and am waiting to see what they do. Also contacted the CC company to see what recourse I have.

I really wanted the engine though.

Jason

Nos4r2 · 18 April 2013, 17:03

Roping anything to a pallet isn't acceptable. It should really be wrapped and strapped.

paddlers · 18 April 2013, 17:38

I'm surprised that it arrived still on the pallet !! I be extremely disappointed at anyone sending an outboard like that.

Nos4r2 · 18 April 2013, 18:23

Quote:

Originally Posted by paddlers

I'm surprised that it arrived still on the pallet !! I be extremely disappointed at anyone sending an outboard like that.

A good delivery driver would have refused to collect it like that as well.

Tim M · 18 April 2013, 18:26

That looks pretty poor. I normally get a tesco value duvet to go under, a couple of cheap ratchet straps to hold it in place then pallet wrapped, and that's just for uk overnight delivery!

Bigtalljv · 18 April 2013, 18:40

Great. Good to know my expectations were not too high. Perhaps the missing piece that would make you all feel better was the small piece of cardboard they had on top under the string?

I am eagerly awaiting their response to my displeasure with their methods. so far I have "that's how we ship all our engines". This from what appeared to be a well respected dealer. and "oh, it should have been drained of oil".

I have suggested that it would be cheaper for them to have have a certified mechanic here test and inspect it rather than me making them take it back. Shipping company driver who delivered and my buddy who received it noted all the deficiencies in packing and resulting damage on the shipping forms so the trucking co is looking to CYA. I didn't get what I ordered in the condition it was ordered in so hopefully the CC company is on my side. Thin leg to stand on but better than nothing.

Jason

PeterM · 18 April 2013, 18:43

That's a shocking way to ship. I have only had a 25 shipped to me...and it took me half an hour of removing packaging before I got to see the engine!

I'm sure people must have pics of what it should look like?

Boats&Outboards · 18 April 2013, 18:45

Shipping company (at least in UK) will refuse any payout as it was not packaged correctly , so your better served going after the seller!

Peter @ Boatsandoutboards4sale ~ www.BoatsandOutboards4Sale.co.uk ~ 07930 421007

paddlers · 18 April 2013, 18:57

Possibly an extreme but Clyde outboards shipped me a Mariner 135 last year in a purpose built outboard (steel) cage. Granted it might have been lying about but in addition packed with cardboard then plastic wrapping. Result not a scratch and it wasn't a new engine.
Hard to believe someone would send a valuable & easily damaged item like that held on with a bit of string.........

camelgas · 18 April 2013, 18:58

I would get onto the card company asap and put them in the picture, as that is a shocking way to pack a high value item.

Bigtalljv · 18 April 2013, 20:35

thanks all. Yes, I am talking to the seller, this is their fault, shipper should have refused but I don't think they hold much blame.

Sarcasm is tough to get right in writing. I know what it should look like. I have seen the cages the manufactures ship them in. In one of my less polite rearms to the seller I asked them is this is how Suzuki ship engines to them.

I realize the manufacturer crates are not disposable and get reused and have a significant cost associated with them. that is the other extreme but something in the middle would be "normal" to me.

I'm really most pissed because the engine was perfect for me. it was a higher hours engine and the price was right. Now I don't know if it's damaged but there is no way I can trust it. Also I probably won't get it on my boat for several more months.

Bigtalljv · 06 May 2013, 16:47

UPDATE.

I got it home and on a stand. Not easy moving around a 600lbs engine. An engine hoist worked very well but being a extra long shaft the height was the biggest issue.

I pulled the plugs just to check for oil as they shipped it full of oil and everything looked great, dry cylinders. One wiring harness and shop manual later I had it connected it to my truck's battery, and it fired up immediately on the very first crank!!

At this point I can only assume that it is as promised. It revs up as much as I feel comfortable doing on a stand with a hose.

Now I just need a boat to put it on.....

Jason

captnjack · 06 May 2013, 17:20

Just FYI, "I can't trust this item" will not work with a CC company. They won't refund anything on this basis. There needs to be something physically broken. But looks like it'll all work out in the end anyway as despite the poor packing it arrived undamaged.

captnjack · 06 May 2013, 17:22

Quote:

Originally Posted by Bigtalljv

At this point I can only assume that it is as promised. It revs up as much as I feel comfortable doing on a stand with a hose.

Should not be run at all using the flushing port, just with muffs. Personally I would not run it above about 1500rpm without a load.