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Old 28 January 2010, 17:12   #11
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Country: UK - England
Town: southampton
Boat name: TOP CAT 2
Make: Scorpion 8.1
Length: 8m +
Engine: 250hp HO
Join Date: Aug 2003
Posts: 1,318
I am saddened by the new scorpion. It took 4 months for an upholstery/retrim quote and over 6 months for a retube quote. Not only were both prices crazy, it annoyed me that on both instances they had categorically told me they wanted my work, yet i was obviously small fry so not worth the bother... The Scorpion of old always replied within 24working hours, then if they did not have an immediate answer, Joy would reply again to assure you they would return with feedback. Even over the silliest of things like where to mount a cleat, or history on my boat.

Regardless of the hull I doubt Id buy another now.
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Old 28 January 2010, 17:51   #12
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Country: UK - England
Boat name: SOLD
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The other side of this is
Matin Munday hit a submerged log at the entrance of Lymington
he droped anchor phoned Scorpion a 5pm got towed in
and the MD Patrick, droped them off in Portsmouth
I agree about Joy, she sort of glued it all togeather
I dont think the probleam with getting a quote is unique to Scorpion
A few years ago i desided i wanted a Ribcraft i knew what i wanted
i phoned, email , and faxed to a man called jason
i was told that they where very busy, so 5 month later i bought a Cobra.
And that realy was a bad choice
I have only had good exsperiences with Scorpion.
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Old 29 January 2010, 04:40   #13
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Country: UK - England
Town: New Forest
Boat name: Charlie Brown
Make: Scorpion
Length: 8m +
Engine: 275 Verado
MMSI: 235069179
Join Date: Oct 2004
Posts: 1,072
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humm,

Dont want to drift to Scorpion bashing! theres enough of that about!

Agreed that Joy was great at customer services and have had good dealings with Stuart Thornley as well! also, when dealing with Patrick i got full, informative replies even when being completly open about my position with regard to buying at the time!

I guess its a sign of the times and if the money for them is in Super Yacht tenders and expensive toys rather than someones pride and joy then who can blame them for focusing on that area, should it be to the detriment to others, in an ideal world no, but something it happens!

Being in the service industry, there can be no excuse for not servicing customers in my view, especially existing ones, its usually harder to secure new clients than keep old ones!!
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Old 29 January 2010, 04:51   #14
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Country: UK - England
Town: swanwick/hamble
Boat name: stormchaser
Make: custom rib
Length: 8m +
Engine: inboard/diesel
Join Date: Aug 2007
Posts: 3,848
I guess its a sign of the times and if the money for them is in Super Yacht tenders and expensive toys rather than someones pride and joy then who can blame them for focusing on that area, should it be to the detriment to others, in an ideal world no, but something it happens!


i can see a pattern here, i hope not, but ribtec went a similar way by focusing on the camel project and nothing else, didn't do much other stuff while we were doing them, a few months after that they sold to ribeye, as i said earlier i hope that not forgetting how they got there, pubs put on good one off do's but it's the regulars that keep it open
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Old 31 January 2010, 17:46   #15
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Country: UK - England
Town: southampton
Boat name: TOP CAT 2
Make: Scorpion 8.1
Length: 8m +
Engine: 250hp HO
Join Date: Aug 2003
Posts: 1,318
Scorpion boats in my eyes, were great hull, great quality control and customer support. Hence why I bought one..... I keep my fingers crossed they remember the effort that went into producing that kind of strength and following.
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