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Old 08 May 2010, 12:18   #11
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Having worked at trade shows a lot I think its always the same. If you want to be acknowledged then go up and introduce yourself. Hundreds of people walk around Ribex and most of them are not there to buy a boat.

If you have been stood on a stand all day it is easy to loose the will to live expecially if the show is quiet and quite often people just hover around the stand for a look so its not easy to tell who wants your attention.
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Old 08 May 2010, 12:34   #12
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Having worked at trade shows a lot I think its always the same. If you want to be acknowledged then go up and introduce yourself. Hundreds of people walk around Ribex and most of them are not there to buy a boat.

If you have been stood on a stand all day it is easy to loose the will to live expecially if the show is quiet and quite often people just hover around the stand for a look so its not easy to tell who wants your attention.
.
I do know what you mean, but when I'm trying to make eye contact and they look at the floor and talk to each other about giving umbrellas away only to 'the girls' you have to wonder .........I have to say they were the exception. Everyone else pleased to chat about thier product.
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Old 08 May 2010, 13:12   #13
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Having worked at trade shows a lot I think its always the same. If you want to be acknowledged then go up and introduce yourself. Hundreds of people walk around Ribex and most of them are not there to buy a boat.

If you have been stood on a stand all day it is easy to loose the will to live expecially if the show is quiet and quite often people just hover around the stand for a look so its not easy to tell who wants your attention.
.
I guess asking for a brochure (in the morning of the first day) was not enough of a clue, I'll have to make a greater effort next time to try to get their attention.

There were a couple of stands where the staff on hand were very good but overall I have to say I wasn't overly impressed, but then I come from a sales background where engaging with customers was always a priority.
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Old 08 May 2010, 16:05   #14
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took me half an hour to get off the visitors pontoon talking to people, got off the pontoon & ran in to Bogi, had a coffee/bacon sarnie - saw Hightower, got past him & finally got into the show.:
Well you shouldn't really be hanging around the toilets, should you

Glad you had a nice day, did you have any demos?
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Old 08 May 2010, 16:31   #15
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saw Hightower, finally got past him & got into the show.

i noe wot yew meen.

best fing iz keap yor iyes peeld an wen yew sea im cumin hyde behynd a tennt orr sumfink. ifn hee duz gett yew pijjin oled de besst iscaipe root iz threw iz banddy leggs

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Old 08 May 2010, 17:02   #16
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Well you shouldn't really be hanging around the toilets, should you

Glad you had a nice day, did you have any demos?
I was waiting for someone..... I'll get my coat.................


No demos too busy trying to stop Mrs M buying a Paragon or Big Redbay ! (though they are both very nice.....)

I 'bagged' 6 known Ribneters however.

Make that 7 - I saw Dizzy Lizzy but never actually saw Trevor...but I did think 'nice forsale signs.....'
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Old 08 May 2010, 17:12   #17
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No demos too busy trying to stop Mrs M buying a Big Redbay ! (though they are very nice.....)
Hmmmmmm.

Thinks: Must get Mrs M to talk to Mrs W (she's dead against the idea* )

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edit: * she rekummends a kwinkwary
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Old 08 May 2010, 17:57   #18
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I really think some of the manufactures need to look at their sales people. I took a ride out today in a well known manufacturer's boat with 6 other potential customers.

When we got back to the pontoon a friend of mine and I set about quizzing the salesman on the particulars of the boat (the model of which I am quite familiar with). It would seem he knew less about the boat than I did! My friend asked him why this boat was worth the money, and I quote his reply "I don't really know". I tried to extract a more comprehensive answer with "what is this boat's USP" and he simply replied with "um, er, well its a nice boat".

Having ferried quite a few people over to the show and back home again over the last two days I've had some interesting conversations with people, and the general consensus is that some manufacturers really need to get their act together when it comes to the people that represent them. Several of my customers went home feeling a bit disappointed they hadn't been taken more seriously, and I know for a fact several were there with the intention of using this as a test ground for future purchases. When I asked for a demo of the Paragon 25 I was simply told "no" (which is a shame because it is by far my favorite boat at the show)
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Old 08 May 2010, 19:05   #19
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i have to ask, what constitutes a good customer?

i have been there and it really gets me...

if i have the money i will buy... if i dont i am am a tyre kicker until i do have the funds.....................

treat everyone as a customer until they prove otherwise!!!!!
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Old 08 May 2010, 20:04   #20
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I thought the guys at RIBcraft and Humber were excellent and very keen to get anyone who wanted a ride out on the water.

A big thanks goes out to Adam of RIBcraft however. He piloted the 7.8m for me and the Kids. A very nice young man, that was very helpful and a big asset to RIBcraft.

I would have liked a trip out in both the 11m and 10m Redbays, but during my time chatting with the chaps of Redbay (Steve I think) I was never offered a trip out. I did however feel like a tyre kicker at the time so never asked. But very impressive Caft
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