Originally Posted by steveplumber
i wish i could give him back the tubes and get my dosh back but im wasting my time. the best thing i can do is shame him.
You can. Your purchase is protectected by the Sale of Goods Act. The goods are not of satisfactory quality or fit for purpose. I'd suggest photographing it all, and then getting a decent tube builder to look at them and write a letter to that effect - I'm sure most would do it if quoting for replacements. Then send it all back using a courier who will provide a proof of delivery. Demand a full refund. If he doesn't pay file a small claims action against him, it done online and costs less than £50. He may still not pay and you can get baillifs to enforce it. He may not have any money and be unable to pay but you would then have the option to force him out of business which will stop him from continuing to peddle this crap. Talk to consumer direct (the government trading standards helpline).