Question regarding RIB build quality
I have been in an ongoing wrangle with a company regarding a RIB of substandard build. Suffice to say I have since discovered the RIBs are made in China and then imported to the UK where they are sold under a UK brand name with a CE mark. How I wish I had known that before I bought one...
The original hull, purchased new, suffered from 2 problems: water ingress between the hull and deck mouldings due to a badly installed hull drain plug at the rear; then after a few more hours use nasty cracks appeared around the transom knees and bottom inside edge of the transom. The hull and deck mouldings also started to separate at the top of the transom where they join. Needless to say, I returned the hull and, after much delay, the company conceded that the build quality was substandard and that they would replace the hull with a new one.
Having waited over 6 months, the new hull arrived and I went to collect it. On arrival I found water sloshing around between the deck and hull mouldings, due to a poorly installed drain plug, and then was staggered to discover the hull and deck mouldings had not been finished at the transom. There was bare fibreglass at the mould edges with no gelcoat, and there were obvious voids in the compound that joins the hull and deck mouldings together at the top of the transom. At one point you could peer through the gap to see inside the transom! Needless to say, I rejected the new hull as substandard and wrote a very strongly worded letter to the company.
Their response is to assert that the unfinished transom is "normal practice" and that the firbeglass in that location is normally finished as part of the engine installation. I think I am being fobbed off! If anyone who constructs RIB hulls could give an opinion on this it would be much appreciated! Also, what to do next? Get trading standards involved?