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Old 05 December 2014, 10:51   #61
Country: UK - England
Town: Dorset & Hants
Boat name: Streaker/Orange
Make: Avon/Ribcraft
Length: 4m +
Engine: 50Yam/25 Mariner
Join Date: Apr 2007
Posts: 5,551
Sad sight - but my advice would be to cut out Salterns entirely - try and deal directly with their insurers and /or the loss adjusters.

Repair costs I am sure will be more then 2/3 of the hull value . ( I assume it was their trailer ? ) .

My 'feeling' is they will 'deflate' the repair costs to ensure its not written off - then inflate the warranty repair costs ( which I assume gets passed back to manufacturer? ) then fix it as cheaply as possible and hand it back you ......

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Old 05 December 2014, 11:24   #62
paddlers's Avatar
Country: UK - England
Town: Sticks, N.Yorks
Boat name: Tamanco
Make: Honwave 3.5AE
Length: 3m +
Engine: Tohatsu Outboard
Join Date: May 2012
Posts: 1,028
Pretty poor service from Salterns ! I'm sure that they could do a bit to hurry this job up. Had similar issues with NFU and a Range Rover 13 months old. Ended up with salvage value & payment in lieu of repairs as I wasn't happy with their proposed 'repairs' !!

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Old 05 December 2014, 17:07   #63
Country: UK - England
Length: 3m +
Join Date: Sep 2008
Posts: 2,071
You only pay excess if the other person is not liable... ...don't you? I'd speak to your insurer and ask them what the score is if you want a temporary boat. If someone crashes into my car and admits liability it doesn't matter if I have 'free courtesy car' on my insurance I expect the liable party to provide a temporary replacement, and to be clear that isn't a lupo. So I'd expect the same in boat world - you mess about with repair etc I expect a loan RIB. That could be pricey for them and will focus the mind...

Signs, web addresses, solicitors, trading standards come later...

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