Reply
 
Thread Tools Search this Thread
 
Old 26 December 2011, 07:10   #121
Member
 
tim griffin's Avatar
 
Country: UK - England
Town: Newport IoW
Boat name: Amean/Pronto/Rumbo
Make: Solent Rib Princess
Length: 7m +
Engine: 200hp Etec 260x 2
MMSI: lots of them
Join Date: Sep 2003
Posts: 1,861
Great News Tony
I would suggest they stop trading as it is not working for them.
Tim
__________________
Tim Griffin
RYA Freelance YMI power Powerboat and PWC instructor trainer vhf first aid sea survival Diesel engine radar and navigation instructor
tim griffin is offline   Reply With Quote
Old 11 January 2012, 12:03   #122
Member
 
Country: UK - England
Town: Bursledon
Boat name: Mustard
Make: Ribeye 785
Length: 7m +
Engine: Yamaha 200/Merc 6
MMSI: 235068693
Join Date: Oct 2006
Posts: 618
Just to close this off, I now have all my money back!

Let's hope that they can either get the business back onto its' feet or pack up!

My thanks to the forum for the outstanding level of support!
__________________
Tony
JABS is offline   Reply With Quote
Old 11 January 2012, 12:20   #123
Member
 
hadd's Avatar
 
Country: UK - England
Town: Manchester
Boat name: "mr Jingles"
Make: Ribcraft
Length: 5m +
Engine: 130 Etec
MMSI: 235074968
Join Date: Jun 2009
Posts: 1,401
RIBase
Quote:
Originally Posted by JABS
Just to close this off, I now have all my money back!

Let's hope that they can either get the business back onto its' feet or pack up!

My thanks to the forum for the outstanding level of support!
. Great news
__________________
Member of S.A.B.S NW Division
You're only here once so
Live every day as if it's your last!
hadd is offline   Reply With Quote
Old 11 January 2012, 19:48   #124
Member
 
Country: UK - England
Town: Northumberland
Boat name: Dr Doof
Make: Humber
Length: 6m +
Engine: Mercury 125hp
MMSI: 235082981
Join Date: Oct 2010
Posts: 297
Good news, glad you got sorted.

Hope they manage to get things turned around.
__________________
Dr Doof is offline   Reply With Quote
Old 12 January 2012, 14:12   #125
Member
 
kerny's Avatar
 
Country: UK - England
Town: Ashton-under-Lyne Lancs
Boat name: IMOGEN
Make: Air-Craft 5.4
Length: 5m +
Engine: Suzuki df70a
MMSI: 235087492
Join Date: May 2010
Posts: 7,078
RIBase
Send a message via Skype™ to kerny
Glad it worked out for you in the end
__________________
kerny is offline   Reply With Quote
Old 14 January 2012, 11:28   #126
Member
 
Country: UK - England
Town: london
Boat name: top banana
Make: scorpion
Length: 5m +
Engine: outboard jhonson 70
Join Date: Jan 2012
Posts: 15
unfortunatley the trading gate has been left open for other unfortunate person or persons to get screwed ! NAME !
__________________
barry07921 is offline   Reply With Quote
Old 14 January 2012, 12:00   #127
RIBnet admin team
 
Poly's Avatar
 
Country: UK - Scotland
Boat name: imposter
Make: FunYak
Length: 3m +
Engine: Tohatsu 30HP
MMSI: 235089819
Join Date: Sep 2005
Posts: 11,622
Barry, there are enough clues in the thread above that any forum regular should be able to work it out. Its probably unlikely that a non-forum-regular would stumble across the vendor in question.

There is certainly a couple of general points worth considering though:
  • look at the location of the company supplying you with any bargain. Will you be able to enforce the law if they take your money and don't deliver, or the goods turn out faulty? e.g. a vendor in the Channel Islands might be problematic in this regards.
  • If someone doesn't take some form of credit card (even paypal) then you also need to be wary as it may suggest that the card company knows something you don't. if they do take credit cards is any small "premium" to pay be card worth it for reassurance?

Finally worth bearing in mind that in the world of internet bargains your local chandler where you physically can see the goods and hand over payment may not be a bad deal - once you add on shipping, credit card charges, and possibly even vat/duty from some non-EU places. Certainly our local place is very competitive.
__________________
Poly is offline   Reply With Quote
Old 14 January 2012, 13:06   #128
Member
 
jambo's Avatar
 
Country: UK - Scotland
Town: Girvan & Tayvallich
Boat name: Breawatch
Make: Ribcraft
Length: 5m +
Engine: Mercury 150 F/stroke
MMSI: ex directory!!
Join Date: Sep 2008
Posts: 6,203
RIBase
Sorry Neil I'm with Barry on this. I don't know who it is and I am quite a regular! So I don't want to be guessing wrong. Surely if you use the forum to 'vent' then I do think you have a duty to follow it thru as a matter of mutual concern and assistance
J

Sent from my iPhone using Rib.net
__________________
jambo
'Carpe Diem'
Member of the ebay Blue RIB cover club
Member of SABS ( Scottish West Division)
jambo is offline   Reply With Quote
Old 14 January 2012, 15:37   #129
Member
 
ashbypower's Avatar
 
Country: UK - England
Town: Salisbury
Boat name: Blue C
Make: XS 600
Length: 6m +
Engine: 125hp Opti
MMSI: 235082826/235909566
Join Date: Jan 2004
Posts: 1,439
Sorry I am with Jambo on this... Others could fall foul of the same problem. In addition it is nor doing the other trade members on the forum any favors as by not knowing people could cast doubt on the "Good" traders by mistake<<<
Just my two penny worth
__________________
Brian C
APS Marine Centre
ashbypower is offline   Reply With Quote
Old 14 January 2012, 17:48   #130
Member
 
Pikey Dave's Avatar
 
Country: UK - England
Town: South Yorks
Boat name: Black Pig
Make: Ribcraft
Length: 5m +
Engine: DF140a
MMSI: 235111389
Join Date: Feb 2008
Posts: 11,865
RIBase
Quote:
Originally Posted by Polwart View Post
Barry, there are enough clues in the thread above that any forum regular should be able to work it out. Its probably unlikely that a non-forum-regular would stumble across the vendor in question.


There is certainly a couple of general points worth considering though:
  • look at the location of the company supplying you with any bargain. Will you be able to enforce the law if they take your money and don't deliver, or the goods turn out faulty? e.g. a vendor in the Channel Islands might be problematic in this regards.
  • If someone doesn't take some form of credit card (even paypal) then you also need to be wary as it may suggest that the card company knows something you don't. if they do take credit cards is any small "premium" to pay be card worth it for reassurance?
Finally worth bearing in mind that in the world of internet bargains your local chandler where you physically can see the goods and hand over payment may not be a bad deal - once you add on shipping, credit card charges, and possibly even vat/duty from some non-EU places. Certainly our local place is very competitive.
Earlier last year I asked CHANNEL RIBS for a price on some Raymarine kit, the price they gave me was higher than I could get it from my local chandlers so I didn't buy it from CHANNEL RIBS. I will definitely stick with my local supplier in future rather than risk buying from someone who isn't bound by UK law for example, CHANNEL RIBS I'm sure that CHANNEL RIBS are a sound trading company, I personally know people that have bought from them in the past without any problems.
__________________
Rule#2: Never argue with an idiot. He'll drag you down to his level & then beat you with experience.
Rule#3: Tha' can't educate pork.
Rule#4:Don't feed the troll
Pikey Dave is offline   Reply With Quote
Old 14 January 2012, 17:58   #131
Member
 
jambo's Avatar
 
Country: UK - Scotland
Town: Girvan & Tayvallich
Boat name: Breawatch
Make: Ribcraft
Length: 5m +
Engine: Mercury 150 F/stroke
MMSI: ex directory!!
Join Date: Sep 2008
Posts: 6,203
RIBase
As subtle as ever PD!!

Sent from my iPhone using Rib.net
__________________
jambo
'Carpe Diem'
Member of the ebay Blue RIB cover club
Member of SABS ( Scottish West Division)
jambo is offline   Reply With Quote
Old 14 January 2012, 18:21   #132
Member
 
Erin's Avatar
 
Country: UK - Channel Islands
Town: A large rock
Boat name: La Frette
Make: Osprey Vipermax
Length: 6m +
Engine: 200 Suzzy
Join Date: May 2004
Posts: 2,893
This thread has raised an interesting moral dilemma over the course of 14 pages. There are many people that knew who the offending vendor was but were clearly reluctant to say (me included). I wonder why that was? Perhaps it's a sign of the supportive nature of most forumites which is sometimes sadly lacking in many mainstream sectors of society which can be so quick to criticise. I'm sure we all know how a reputation can occasionally be unfairly tarnished.

Incidentally, this is not meant as a slur on Pikey Dave as I do feel he was stating the obvious, particularly after Polwart's good hint.
Erin is offline   Reply With Quote
Old 14 January 2012, 18:27   #133
Member
 
kerny's Avatar
 
Country: UK - England
Town: Ashton-under-Lyne Lancs
Boat name: IMOGEN
Make: Air-Craft 5.4
Length: 5m +
Engine: Suzuki df70a
MMSI: 235087492
Join Date: May 2010
Posts: 7,078
RIBase
Send a message via Skype™ to kerny
Now if JABS had named and shamed Mr Channel Ribs at the beginning of this thread what do you think his chances were of getting his money back ?? I think that JABS did the right thing and thankfully it paid off. I think that we have to give CR some credit for giving JABS is money back albeit in small payments a lot of other peeps out there wouldn't have given two shi.. er I mean hoots and kept the dosh, whether from the channel Islands or not.
__________________
kerny is offline   Reply With Quote
Old 14 January 2012, 21:55   #134
Member
 
Country: UK - England
Town: Sussex
Boat name: Bombard
Make: Aerotec 380
Length: 3m +
Engine: Mercury Mariner 15hp
Join Date: Jul 2010
Posts: 3,398
I have not read all this topic but in in the interests of balance I purchased a new VHF from CR last summer and the transaction was smooth and problem free.
__________________
Max... is offline   Reply With Quote
Old 14 January 2012, 22:39   #135
Member
 
Pikey Dave's Avatar
 
Country: UK - England
Town: South Yorks
Boat name: Black Pig
Make: Ribcraft
Length: 5m +
Engine: DF140a
MMSI: 235111389
Join Date: Feb 2008
Posts: 11,865
RIBase
Quote:
Originally Posted by Erin View Post
Incidentally, this is not meant as a slur on Pikey Dave as I do feel he was stating the obvious, particularly after Polwart's good hint.
No worries, non taken

Quote:
Originally Posted by Max... View Post
I have not read all this topic but in in the interests of balance I purchased a new VHF from CR last summer and the transaction was smooth and problem free.
As I said, I know people who have made purchases from Channel Ribs & have been happy customers, it's not all bad. All companies make mistakes, errors, call it what you like. The mark of a good company is how they deal with it.
Never underestimate the power of the internet
__________________
Rule#2: Never argue with an idiot. He'll drag you down to his level & then beat you with experience.
Rule#3: Tha' can't educate pork.
Rule#4:Don't feed the troll
Pikey Dave is offline   Reply With Quote
Old 15 January 2012, 10:06   #136
RIBnet Supporter
 
willk's Avatar
 
Country: Ireland
Length: 4m +
Join Date: Feb 2008
Posts: 14,666
Quote:
Originally Posted by Pikey Dave View Post
Never underestimate the power of the internet
It's very much a double edged sword, isn't it! Traders who use RIBnet can expect to have their laundry very publicly washed, and EVERYONE has laundry. The flip side is that there is a rich seam of potential clients on here to be tapped into.

In the current economic climate, it is frighteningly easy for a small business to run out of cash and hit a brick wall. There's no point saying that the customer's cash should be in a "holding account" or whatever, that's not how small businesses work. They're very much "hand to mouth" - that's how they do the deals for you. It's a horrible place for a customer to get pinched, but I expect that it's no fun for the business either...

However the problem occurred (and I'm thinking: no money!) the seller has done exactly what I would have done in the same circumstances:

A. Stayed off RIBnet (no point standing about in Court).
B. Worked hard and paid the money back.
My next move would be:
C. Come back to RIBnet when the dust has settled, 'fess up and start over.

I know that the seller's business has suffered now because of this thread, not surprisingly, but there's always a way back.

And with that in mind: Always use a Credit Card when ordering goods for delivery, if you do that, you're safe to get the good deals online...
__________________
I'm sorry, but there IS no Mars Bar.
willk is offline   Reply With Quote
Old 15 January 2012, 10:08   #137
Member
 
kerny's Avatar
 
Country: UK - England
Town: Ashton-under-Lyne Lancs
Boat name: IMOGEN
Make: Air-Craft 5.4
Length: 5m +
Engine: Suzuki df70a
MMSI: 235087492
Join Date: May 2010
Posts: 7,078
RIBase
Send a message via Skype™ to kerny
Quote:
Originally Posted by willk View Post
It's very much a double edged sword, isn't it! Traders who use RIBnet can expect to have their laundry very publicly washed, and EVERYONE has laundry. The flip side is that there is a rich seam of potential clients on here to be tapped into.

In the current economic climate, it is frighteningly easy for a small business to run out of cash and hit a brick wall. There's no point saying that the customer's cash should be in a "holding account" or whatever, that's not how small businesses work. They're very much "hand to mouth" - that's how they do the deals for you. It's a horrible place for a customer to get pinched, but I expect that it's no fun for the business either...

However the problem occurred (and I'm thinking: no money!) the seller has done exactly what I would have done in the same circumstances:

A. Stayed off RIBnet (no point standing about in Court).
B. Worked hard and paid the money back.
My next move would be:
C. Come back to RIBnet when the dust has settled, 'fess up and start over.

I know that the seller's business has suffered now because of this thread, not surprisingly, but there's always a way back.

And with that in mind: Always use a Credit Card when ordering goods for delivery, if you do that, you're safe to get the good deals online...
Very nicely put Mr willk.
__________________
kerny is offline   Reply With Quote
Old 15 January 2012, 11:50   #138
Member
 
Bern Hanreck's Avatar
 
Country: UK - England
Town: Norfolk/Suffolk Borders
Make: no boat
Length: no boat
Join Date: Oct 2002
Posts: 881
PD said, " I know people who have made purchases from Channel Ribs & have been happy customers, it's not all bad. All companies make mistakes, errors, call it what you like. The mark of a good company is how they deal with it. D said..."

Willk said " It's very much a double edged sword, isn't it! Traders who use RIBnet can expect to have their laundry very publicly washed, and EVERYONE has laundry. The flip side is that there is a rich seam of potential clients on here to be tapped into. "

Both comments are spot on , but the truth is this particular trader HAS caused upsets to several RIBnetters in the past incuding myself ( Condurro Phone episode , and I did raise the issue with JK who tried to mediate ) , Knot Yet , who no longer posts ( over the bulk purchase of rescue beacons ) and at least one other regular poster who found dealings with CR , shall we say less than straightforward . I won't mention his name but his comments were quite open about the issue on the appropriate thread .

Sure everybody desrves a second chance , but the it's also true that where there's smoke there's fire !
__________________
Bern Hanreck is offline   Reply With Quote
Old 15 January 2012, 12:42   #139
Member
 
martini's Avatar
 
Country: UK - Channel Islands
Town: jersey
Boat name: Martini II
Make: Arctic 28/FC470
Length: 8m +
Engine: twin 225Opti/50hp 2t
MMSI: 235067688
Join Date: Jun 2005
Posts: 3,030
Martin lost a fair bit of money on the phones, I don't see anything in the thread that suggests he was at fault?
__________________
martini is offline   Reply With Quote
Old 15 January 2012, 12:51   #140
Member
 
Bern Hanreck's Avatar
 
Country: UK - England
Town: Norfolk/Suffolk Borders
Make: no boat
Length: no boat
Join Date: Oct 2002
Posts: 881
Martini , Most of the aggro was not posted on the threads , but dealt with by pms 'tween myself , Martin & JK .

The fact that he was trading items in value of over £20 from the Channel Islands , attracted the attention of HMRC . They " confiscated goods " in transit and demanded extra payment from me for delivery . I was not the only person inconvenienced in this way . Martin felt he had done everything correctly . That is NO consolation to a punter caught up in the mess.
__________________
Bern Hanreck is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




All times are GMT. The time now is 15:26.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.