not being a computer expert, would it be possible to give a choice of preloaded searches for the topics suggested by louise etc?
this way the results of the searches would bring up fresh info. with stuff like electronics they update so often, they will be discussed by the usual posters and the newbies can be steered onto the most current pages. it would also mean people post how they are used to and the newbies pick up the best info.
Also keep the general discussion as is i think, good to look at some stuff, especially as they ramble off topic!