I wonder if he used these people - they have now vanished!!!
They caused me no end of hassle. I started using them and they were fine. Then they let me down and I was stuck. I was still quoting the old prices but there is no way anyone can do the shipping at those prices.
The difference is I either refunded people's money in full or paid extra out of my own pocket.
Funnily enough I sent a parcel to Denmark and Iceland with them - they mixed them up and they eventually arrived about 3 months late!!!