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Old 13 September 2004, 04:03   #1
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Does nobody want me to buy!

I enjoyed a good day at the Southampton Boat Show yesterday. A good day out.

However

Almost no RIB stand seemed keen on talking to me. Most made no effort to sell their products, even ask if we needed help etc. Revenger completely ignored me, the stand was empty apart from me. I pottered about their stand for over 10 mins .... was glanced at by two people in their cabin and still ignored. I guess they profiled me and decided I was not a potential buyer - yes I was dressed very scruffy and left my watch at home, but I did have £2k of camera hanging off my shoulder and so it could be a hint I may be a potential customer. Similarly the Rib-X stand ignored me completely and once again the had an empty stand. All in all, poor, and I left with bitter opinions of those brands ... and others. 2 years ago the same happened to me when I went to the RIBTEC stand wanting to buy and replace my old RIBTEC .... I was so unimpressed with them, and I was very impressed with the way Tornado treated us, and their product (despite loving my RIBTEC 585).... I bought a Tornado and have been very happy with it.

Its a shame few sales people seem to have a passion anymore, and want to sell their goods. All I can say to Revenger is - I am in the running to replace our boat and guess what, you have blown it!
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Old 13 September 2004, 04:13   #2
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Was like that last year when i went, had a rubbish time and no one would talk to me.. But i guess that most of the people there aren't looking to buy a new boat, or sunseeker
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Old 13 September 2004, 04:16   #3
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Hi Andy,

We went yesterday too and found much the same. We looked at a Ring and did get two chaps willing to talk about it and inviting us to step on board and have a closer look (not that we're thinking of changing our boat but it's nice to have a nose!). But our nosing around Revenger, Tornado, Rib-X and XS-Ribs (Barnet Marine) produced no response - as you say, either stand was empty or salesman preferred to view you from his cosy cabin! The Ring was down on the pontoon so no cosy cabin to hide in!

We did get an impressive amount of attention from the other stalls we were interested in (Jabsco/Rule, McMurdo, Andark, Compass Marine, Ravenspring, Lodestar and, of course, ICOM with Superradioman himself, Jon Brooks - although I was disappointed that he wasn't wearing his underpants over his trousers!).

It was a good day out, IMHO, made even more enjoyable by meeting up with some old friends.
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Old 13 September 2004, 04:37   #4
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i went yesterday , and thought it was ok, spoke to Colin from rib-x in between him having a flurry of customers, Lee Fairweather was busy also, did not see Jon Brooks but spoke to his assistant very helpful also the guys at Silva re my radio problems wich will be sorted soon i hope, all the boatstands i went to were very informative and helpful , maybe it was just the time of day , as was peeing down am going again this week prob tues or weds with my son to have a real good look around and check out a couple of sportsboats
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Old 13 September 2004, 04:40   #5
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It is nice when a salesperson actually tries to sell to you. I recently went to buy a new suitcase and walked out with two all because the saleswoman was good at her job. I Donít know what to do with two suitcases I barely have enough cloths to fill one.

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Old 13 September 2004, 05:15   #6
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Whilst I didn't attempt to talk to any of the RIB sales people yesterday the only stand I saw where they seemed to be obviously engaging with customers was Ribcraft who were out of the way of things in the new bit of the showground whose names escapes me.

Contrast that with the quick wittedness or desperation of the girl promoting credit cards as we walked out about 4.30pm. "Gents would you like a free gift?", No thanks I've got plenty of credit cards, "Its dinner with me!". Needless to say I didn't take her up on her offer!
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Old 13 September 2004, 05:31   #7
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I thought the offer of a full set of water proofs for only £60, made by a salesman from Andark ..... as I walked past Andark in the rain in only my T-shirt and shorts was on the ball!!! However I declined and got wet!

I have to say the Tornado stand was covered in sales people and they jumped on most people who showed the slightest interest. What did you do louise to upset them?

Next year I power dress!!
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Old 13 September 2004, 05:45   #8
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Nice one by Andark. I must visit them. One reason for going is to get a new waterproof jacket. Always found their show offers to be good.
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Old 13 September 2004, 05:50   #9
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Quote:
Originally Posted by Andy
What did you do louise to upset them?
Maybe it was my growling!!!

Or maybe it was the scruffy old geezer I had tagging along with me!!
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Old 13 September 2004, 05:52   #10
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Originally Posted by Andy
Next year I power dress!!
Wouldn't bother, Andy - sales people these days pay scant regard to that sort of thing. I was wearing T-shirt, jeans and a £9.99 Casio digital watch when I went in to order a new Range Rover last year and I was grovelled over profusely, I can assure you!

To be fair to the Revenger guys, if they had to go and talk to every punter who came on their stand to poke their tubes, 99.9% of whom have no intention of buying one, it would become a very tedious show for them. And let's face it, if you're really serious about spending that amount of money, you're hardly likely to stand around waiting to be approached and then storm off in a petulant huff just because you thought they didn't like your clothes. I engaged the Revenger guys in conversation at Ribex and they were charming and very enthusiastic about their boats. Furthermore, I had a follow-up phone call from them inviting me down to the South coast to test one.

I'm also in the market for a 3.1m inflatable or one of Avon's Rib-Lite fold-up RIBs and a 10hp engine. I approached most of the suppliers of same on Saturday at Southampton and was also met with enthusiasm and willingness to promote their products. I find in the case of engines, it always pays to hunt out the engineers, rather than the salesmen - they actually know what they're talking about and converse with a refreshing absence of bullshit
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