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Old 08 July 2014, 14:21   #21
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No-one should ever be reporting someone at this stage. So first thing anyone should do is bring it to the attention of the club. So when someone comes to collect the fixed boat Jim should simply say "By the way there were a couple of little things that need attention before it goes on the water. The kill cord is well past its best and a good tug is likely to mean it wont kill the engine. And the flares are looking a bit past their best."

Guy collecting is likely to give one of three responses:

1. "Yeh, we know about those its been sat in the corner for 4 years unusued and the replacements are sat waiting for us at the club when I take it back."

2. "Oh, I'll get someone to take a look at it"

3. "The what cord? Oh that red telephone cord thingy - yeh its a real pain that when it gets tugged it kills the engine. And the flares is just cosmetic - they'd still work - I think!"

1. you know the fear is unfounded
2. it may be founded but they will probably do something. Depends on the culture of the club. If next time a boat comes in its in the same state your fears may be justified
3. your fears are justified. Needs escalated. Up to you to decide how to deal with that - letter to the commodore would be my first route then if no response or inadequate response - RYA.
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Old 08 July 2014, 14:32   #22
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"By the way there were a couple of little things that need attention before it goes on the water. The kill cord is well past its best and a good tug is likely to mean it wont kill the engine. And the flares are looking a bit past their best."
That would be the professional approach but where's the fun in that
Much more entertaining to chuck it to the Ribnet Jury
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Old 08 July 2014, 15:31   #23
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I was more shocked about the 'rescue' knife than the flares.

Although I do prefer the style they have - it's always handy having a cheese knife ready for cutting the Stilton in an emergency!


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Old 08 July 2014, 15:52   #24
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I was more shocked about the 'rescue' knife than the flares.

Although I do prefer the style they have - it's always handy having a cheese knife ready for cutting the Stilton in an emergency!


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Nah! the knife is in case of a shark attack, first thing to do is stab your mate
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Old 08 July 2014, 17:54   #25
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Guy collecting is likely to give one of three responses:
You missed a number of other possibilities:

- **** off we asked you to service the engine not preach
- nothing to do with me, I'm just collecting it
- aye - i'll let them know, with such apathy you know they won't

I think Jim's "Duty" to his customer (and the public) goes beyond what you suggest - simply letting them know there is room for improvement is not enough IMHO. I certainly wouldn't want to be helping the MAIB with an enquiry or explaining to the Coroner why I had given it back with just a polite warning. We wouldn't accept that from a gas fitter or a car garage so not sure why we would on the water.

If I was servicing the engine I would expect replacement (or at least removal) of the kill cord. I'm not sure I'd want those flares in my workshop either - so I assume the boat will be going back in a much safer state. I have some sympathy with the club "management" - as others have highlighted they probably have nothing to do with the day-to-day maintenance of the boat and the users are probably disinterested too. Then they sent the boat for a professional service thinking (like a car) that it sorts everything - but actually unlike a car most only look at the engine. Imagine if your car service ignored a blown bulb, bald tyre, or dodgy brakes. What would cars be like after several years of just getting an oil change and some new plugs?
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Old 08 July 2014, 18:15   #26
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The boat was in for "repair", not service. Jim has no responsibility to the public IMO, only that the repair is carried out correctly. If I was Jim, I would repair the thing to be repaired, not post pics online (which I would regard as unprofessional) and on the bill, I would briefly note the obvious defects - faulty killcord, expired and corroded Pyros. That way I might get more business and not put the entire country off bringing me work for fear of being grassed up
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Old 08 July 2014, 18:19   #27
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Hmmmm. I seem to be channelling Twim. Big Soft Dave has gone soft and I'm turning into a Tory - go figure
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Old 08 July 2014, 18:22   #28
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Which company do you work for Jim? Bit hasty on the photos! that is a bt of a disgrace as RIBS go, that their is no denying. Alot of club members should have known ALOT better than to let it slip like that if it was genuinly a in use, but public shaming with no back story. no thanks not for me. This obviously needs to be brought to the clubs attention but I think I would wait for the reaction before contacting the RYA or the MCA.
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Old 08 July 2014, 18:29   #29
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The boat was in for "repair", not service.
I'm sure the coroner will see the distinction ;-)

Quote:
Jim has no responsibility to the public IMO, only that the repair is carried out correctly.
He probably has an obligation to his staff, his other customers, and his insurers that unsafe pyrotechnics are not stored (even temporarily) on site. If I was on the committee at that club and it came back from repair with that kill cord attached I'd be livid.

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not post pics online (which I would regard as unprofessional) and on the bill,
interestingly posting them whilst it is still in your workshop raises a few eyebrows - but if he had done it six months later in an article titled "whats lurking on your club boat" would be seen as a public service highlighting a potentially common issue.
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Old 08 July 2014, 19:15   #30
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Didn't a certain marine engineering company get in trouble for doing unrelated work on a boat and not pointing out to the customer on collection a leaking hydraulic steering system that a few weeks later threw two out of the boat which then circled around on them and killed them??

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