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Old 28 June 2006, 18:21   #1
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Boatyard smashes my rib

Hi Ribsters

What a nightmare! I took my rib to RHP marine (Ridiculously High Prices) in Cowes to have a new thermostat fitted. 2 days after I dropped my rib off i got a call from a mate on the folly water bus saying ben what you doing towing a boat up the river, i said no mate not me i am at home, he then replys well its your rib. i call RHP straight away and The owner of RHP had advised me that my rib was ready for collection and that it was not on the river but on th pontoon. when i arrived at RHP i found my boat had been completely damaged and had been towing a 40ft powerboat, whilst doing this they lossed control and slashed the tubes on a potoon or chain ferry, I have not yet got to the bottom of it. where the transom connects to the sponson there is a curved overhang of fiberglass that the tube connects to. this had to be repaired, which meant the back half of the tubes had to come off and the glass be redone. the other damage consists of two slashes in the tubes where the scorpion signs are, both are about 7in long and 3in wide. The next day they offered me 600 to get the repair fixed i cant belive the generosity of this company, this does not even cover the haulout and storage fees. of course they received a letter in the post from my shark. RHP then proceedes to contact me telling me he employes 8 people and how he is going to squash me with lawyers fees (stop laughfing everybody). 8 people WOW i mean f**k me your alan suger mate! A month later my rib is in the last stages of being fixed. i have been compensated for 15days loss of charter, all out of water mooring fees paid, costs of repair work (1,900) and i am trying very hard for a 50% compensation towards a new set of tubes, needless to say this has not been forthcomig from RHP. I hope that you all have better luck then me this season however to maxamize this i strongly recommend staying away from these boys.
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Old 28 June 2006, 18:28   #2
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Unbelievable

Bad luck, you must have been really ****ed off!!

I'd sue them for a replacement boat, and start my negotiating position from there!
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Old 28 June 2006, 18:46   #3
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People like this REALLY piss me off - they just have no respect for other people's property.

Shame you had to resort to legal action - an obvious company to avoid like the plague!!!
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Old 28 June 2006, 18:57   #4
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yer the people there are mad they tried this bully boy crap. i am young so they think i am stupid and they can take the piss, where as i at 20 probably have the slightest chip on his sholder about being told what to do by someone else. not the best cobination as you can imagine.

isn't it a coincidence that people who go around saying ill squash you are the ones who never have any money

and you a right about other peoples property, i had new uposltery and their grease monkey got his dirty hands all over it, my liferaft thrown on deck and she was not tied up propely,and all canvas was left stuffed in console (where the batteries are) to mention just a few things. i spent a whole day cleaning the whole rib!
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Old 28 June 2006, 19:03   #5
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I congratulate you on your patience with this idiot. I would have been up there ensuring he had no business left to run after being treated like that.

Oh, hang on....you've probably just cost him more than I would have done
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Old 28 June 2006, 21:00   #6
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Send a message via Skype™ to Limey Linda
Just Google to RHP Marine, they have a site with E mail, and give them some polite business advice. They will get the message, we hope. Remember " the pen is mightier than the sword"
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Old 28 June 2006, 22:18   #7
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Quote:
Originally Posted by Limey Linda
Remember " the pen is mightier than the sword"
Especially if you stab the ****** in the eye with it
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Old 29 June 2006, 02:51   #8
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nice company to deal with !! i think it woould have been a easy case for a commercial solicitor to deal with, best thing to do, if he threatened you like that, (with sqashing you) why don we do the same and put out the feelers big time to AVOID RHP BIG TIME !!!!!!
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Old 29 June 2006, 02:58   #9
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If the RHP website quality is any indication of their Customer Service quality, it don't look good!

Nasher.
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Old 29 June 2006, 03:18   #10
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Hang on a minute, why do we have insurance? It shouldn't be you fighting them, it should be your insurance co. dealing with theirs. Plain and simple. What a total shower of crap this yard sounds.I can think of a couple around here that are very similar.
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