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Old 29 June 2006, 02:32   #11
Nasher's Avatar
Country: Other
Town: Principalite d'Chaos
Boat name: The Nashers Revenge!
Make: Ocean & Bombard
Length: 6m +
Engine: Suzi DT200EFI, DT9.9
MMSI: "Mmmmm SI" she said!
Join Date: Jan 2004
Posts: 4,141
Unfortunatly there are more than a few around that act as if they are doing you a favour by even thinking about entertaining your custom.

I've been trying to buy a new propnut for my 200 Suzi recently, its a long story, not helped by the fact that the only Suzi dealer left around here will spend hours telling you about what he's done in the past, but for some reason can never help with anything now.

Somebody lend me the cash to open a yard that gives good honest service at a reasonable price.


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Old 29 June 2006, 03:02   #12
Country: UK - England
Boat name: SOLD
Length: under 3m
Join Date: Jun 2004
Posts: 794
We had the same probleam years ago, left a merc to be serviced and some scratches to be touched in.
a week later they told us they had trouble getting parts then my brother in law spots the owner of the garage coming out of his local driving our car.
when asked if he would like his life surport turning off he did the service and paint for next to nothing, iam lucky that we are a large family. however that was a long time ago and the way the law is now you have to be very carefull,
lots of pics and wittness and small claims court as long as its under £5000
Good luck

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Old 29 June 2006, 04:37   #13
Country: New Zealand
Town: Paihia
Make: Scorpion
Length: 8m +
Engine: indoard yam 420 sti
Join Date: Feb 2006
Posts: 383
Thanks for all the responses. your opinions are much appreciated.

in responce to why we have insurance:

RHP tried to tell me that it was a claim on my insurance, can you believe? i have contacted my insurance and they are putting the pinchers on him as well but these types of things get more complicated the more people involved, its best for me to apply the kiss (keep it simple stupid) rule and eat him alive with my great white shark,its quite ironic that a man with such little affluence thinks he is so powerful! my family are a large paint manufacturing company and will make sure i am treated fairly (no matter cost or inconvenience.) so i think he best get a new paddle and start paddling fast because there is a tidal wave of shit coming their way!

I am contacting all boating magazines about my experiance with RHP, i will fly a flag from my partners restaurant saying nice things about him over cowes week. i am sure this will help him get business .

the most annoying thing is they have not even said sorry. all he says is we are here to help. funny ****ing way of doing that
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Old 29 June 2006, 05:13   #14
Country: UK - Scotland
Town: fife
Make: Humber / searider
Length: 5m +
MMSI: ... - - - ...
Join Date: Sep 2005
Posts: 720
Red reg to a bull

I love the comments and suggetions part on his site that links to an e-mail...

However I think you have been quite reserved and gone about things in a very correct and proper manner.

Just think how you would feel sticking your car into the garage and your mate spotting it being used as a recovery vehicle and the same sort of damage occurring. You would go up the sodding wall.

Accidents happen… but as this was completely avoidable.
“The only difference between men and boys, is the price and size of their toys”
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Old 29 June 2006, 05:21   #15
Country: UK - England
Town: Bracknell
Boat name: Boatless and lost
Length: no boat
MMSI: Who?
Join Date: Feb 2004
Posts: 531

I'd like to thank you for bring your unfortuate and very avoidable tale to all on this forum.

I'm a big believer in "name and shame" when necessary and in this case I think RHP deserve this more than any other.

I'd like to wish you luck in getting this resolved to YOUR satisfaction.

Born to stuff!!
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Old 29 June 2006, 05:22   #16
John Kennett's Avatar
Country: UK - England
Town: Brighton
Length: 3m +
Join Date: May 2000
Posts: 6,678
Sounds like a very unsatisfactory experience.

In the interests of balance, I've emailed RHP to invite them to give us their side of the story. Should be interesting!


< Edit: My email to bounced, so I've tried a couple of other addresses that I found >
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Old 29 June 2006, 05:32   #17
Country: New Zealand
Town: Paihia
Make: Scorpion
Length: 8m +
Engine: indoard yam 420 sti
Join Date: Feb 2006
Posts: 383
thanks phil

i belive that they should be name and shamed as well, they have lost me business this year and in turn those people will not book next year. people like this are a disgrace to people in busniess and deserve everything that happens to them.

I also love the comments on there email bit, what were they?RHP Marine prides itself on providing the best possible service in a professional and friendly manner. hahaha

good i would love to here it it seems to change each time i ask them please RHP reply
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Old 29 June 2006, 05:50   #18
Country: UK - England
Town: Nottingham
Boat name: Boxer
Make: Quicksilver 450R
Length: 4m +
Engine: Mariner 50
Join Date: Mar 2006
Posts: 54
If you want some advice on an insurance claim PM me, I can put you on to a guy who knows his stuff.

BTW, did you know you can put in a claim in for normal damages to the Court within 3 years, but only two for marine claims ?

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Old 29 June 2006, 06:12   #19
Country: New Zealand
Town: Paihia
Make: Scorpion
Length: 8m +
Engine: indoard yam 420 sti
Join Date: Feb 2006
Posts: 383
thanks bootneck for the offer i am happy the way things are, i am getting to the end now and i think we did it preety fast being only 1 month after the damage was caused. the insurance company that RHP have are quite good they have been proactive, its the asshole i have been waiting for to pay his 1,000 pound indemity that he spent 10 days messing everyone around for.
The owner of RHP is an academic needless i say more.
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Old 29 June 2006, 11:14   #20
Country: USA
Town: Oakland CA
Length: 3m +
Join Date: Feb 2005
Posts: 6,618
I don't know much about the law on your side of the pond, but I think the way it would work here (US) is this:

You left a boat at their shop for repair.

They used your boat for commercial purposes, other than what was needed to evaluate or test said repair.

They ended up damaging the boat while engaged in that commercial activity.

In the US, simply having access to something does not give you rights to use it however you see fit. There is a defacto contract in leaving something at a repair yard which allows them to operate the item to troubleshoot or verify repair on the problem. Anything beyond that can be construed as theft of the item left (in this case, the boat.)

I certainly would get your insurance company involved (which, I believe, you already did), but I would also get the police to take a report detailing exactly what happened.

In any case, I hope thing end up OK for you;


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