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Old 24 February 2013, 04:48   #1
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Country: UK - England
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Boats and Outboard adverts AGAIN

I am aware that over the years many forum users have had issues with Boats and Outboards - these people Buy and sell new and used boats at Boats and Outboards and not one of our forum members.

I have placed an ad with them for a RIB sale and have received confirmation e mails stating follow this link to view your ad- NOTHING- shows "Sorry, we can't find the advert you are looking for." I have even amended it and gained another link to my add and again the same response when I follow their link.

Firstly is usual? and what action can be taken to rectify this. Certainly as a customer service issue they have failed
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Old 24 February 2013, 05:04   #2
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ian is free add ?
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Old 24 February 2013, 05:04   #3
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Quote:
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ian is free add ?
No I have paid a small fee
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Old 24 February 2013, 05:20   #4
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so did you get email say add live ? what you selling
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Old 24 February 2013, 06:14   #5
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Hi Ian, I've advertised before and although they send you a link straight away it can take a while for it to appear.
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Old 24 February 2013, 06:23   #6
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Country: UK - England
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Boat name: Gemineye
Make: Ribeye S850 charter
Length: 8m +
Engine: 300hp
MMSI: 235097445
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Quote:
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so did you get email say add live ? what you selling
This is what I was sent in e mails and I have edited a line and got the same update email

"Success! Your advert is now live on BoatsandOutboards.co.uk"
View your advert live here >>

Still nothing. as others have added it may take a while- so why send link?

I have added the Ribtec 655 onto their site as the year starts, already shown on here in for sale section RIBTEC 655 for sale
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Old 24 February 2013, 06:28   #7
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been some time since i done add on there iff rember rightly taks some time, dont they check add"s before they go on ?
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Old 24 February 2013, 07:49   #8
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Country: UK - England
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Boat name: Gemineye
Make: Ribeye S850 charter
Length: 8m +
Engine: 300hp
MMSI: 235097445
Join Date: Sep 2007
Posts: 3,029
Well it is now on their site but WITHOUT the submitted image and as I added the single image and saved it the whole system showed me in ABERDEEN ! and not Hampshire. AND i have just reviewed it and now showing the petrol engine as deisel. So back to edit again!!

I am sure they will blame the user (me) but hardly a simple process even to update .
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Old 24 February 2013, 10:49   #9
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Ian I'd be happy to stick it up on that site, Apollo duck and our website on a free brokerage basis, with any interest I receive being directed to you ?

We get good visibility on B/O, with featured ads. No charge for you, considering the help you gave on coding a while back

PM me if interested and thanks for the Ribnet member clarification keep thinking of changing my ID on here but never get around to it

Peter @ Boatsandoutboards4sale ~ www.BoatsandOutboards4Sale.co.uk ~ 07930 421007
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Old 24 February 2013, 13:44   #10
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Country: UK - England
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Boat name: Gemineye
Make: Ribeye S850 charter
Length: 8m +
Engine: 300hp
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Join Date: Sep 2007
Posts: 3,029
Thank you Peter, pm sent.

Just an as update Boats and Outboards ad was placed eventually here Ribtec Other Ribs for sale , Ribtec 655 - Boats And Outboards AND they have just added the image I e mailed over tonight

BUT strangely I have recent e mails tonight stating they cannot find my ad or my email links despite emails to my account.

I have asked them to investigate tomorrow as I have made on line payments for ad and phots they say they did not get. I will keep you posted.
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