Originally Posted by Downhilldai
Why post all this if we don't know which dealer to avoid as a consequence of your experiences?
Read his post again - he is not trying to say "don't use this dealer" or "don't buy an avon". Posts like that are rarely useful as they rarely present a "fair story". The OP is asking if he is reasonable to expect a high standard of workmanship.
So to answer the original question:
Not sure why you are so concerned that they swapped the hulls. most people would be pleased.
Don't let Avon completely off the hook. Its their name on the product, they appoint the dealers and agents and its their responsibility to ensure they do their bit of the deal properly. And its their responsibility to protect their Brand through good customer service. I would expect them to train/advise their fitters on cable routing.
I don't think its particularly unreasonable to expect cable replacement after less than a year of use and would hope they came with a 1yr warranty - but bear in mind that cables are a wear and tear part. But - is it worth the effort?
I think its very unlikely your control box is damaged through stiff cables (unless you have been stupidly forcefull with it).