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Old 03 January 2006, 08:47   #1
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Country: UK - England
Town: Bromsgrove
Boat name: Kick-Ass !
Make: PAC/Artic 22
Length: 6m +
Engine: 250hp Yamaha
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Aqua marine ltd ( Customer support )

I must praise there customer support from Mike foster,
having e-mail'd there company in regards to my Hydrodrive 2 steering quiblle, (as they are the UK importers~) not 100% happy with the feel from it. making me nervous more so after reading that scottish incident due to hydraulic steering failure,
they came straight on to me with =. asking who and when did i buy it from.

return e-mail= no buts or any thing , can you please forward your address so as we can send you a new replacement unit out forthwith. and be so kind to return original in suitable packaging. to enable us to return unit to hydrodrive,
all foc and i never even asked , for any thing. it was just a plain query asking various bits and pieces / like how many turns lock to lock i should have . and that i was getting a slight notchiness feel to it.

if only all dealers where so caring,, a credit to the boating family....
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Old 04 January 2006, 16:20   #2
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Country: UK - England
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Quote:
Originally Posted by nugent
I
if only all dealers where so caring,, a credit to the boating family....
Excellent recommendation by the sound of it!
Good to hear there are responsive and courteous business peeps out there in the boating world! Always reassuring for us punters!!!

Us
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