Anyone dealt with Marine Megastore

[jimjon]

I just searched the internet to find more about this company

marine megastore

i've just had the most awful day trying to deal with them, after waiting for an order to arrive, its turned up with bits missing and the customer service was dreadful.

Took 4 phone calls, each time was told i can't speak to customer services, asked to speak to some sort of manager, was told no.

had to basically say i'm not getting off phone until i can speak to someone about it.

i would strongly advise staying clear of this company

[Jimmy C]

Hmmm

Thats not good, I'm currently waiting on an order from them as they had 10% off your first order and free delivery!

I'll let you know how many pieces my order arrives in!!!!

Jimmy C

[Polwart]

do a search here there was a thread about 3 weeks ago along similar lines. IIRC they did get the goods in the end - just a bit slow.

[Avocet]

Same old story: thread of 8 February.

[martini]

I hate the way their description for each item is all computer automated and makes no sense or actually gives you any information.

Puts them on my black list straight away

[Slaphead]

Last Nov/Dec.I ordered 3M cleaning products off them twice because their prices could not be met by other online stores and the fact that their postage to N. Ireland was good... although I did have to phone to remind them to post my order second time round after they deducted from my bank a/c and nothing appeared after 2 weeks.

[Nos4r2]

Originally Posted by jimjon

I just searched the internet to find more about this company

marine megastore

i've just had the most awful day trying to deal with them, after waiting for an order to arrive, its turned up with bits missing and the customer service was dreadful.

Took 4 phone calls, each time was told i can't speak to customer services, asked to speak to some sort of manager, was told no.

had to basically say i'm not getting off phone until i can speak to someone about it.

i would strongly advise staying clear of this company

Hmm. 1st post is slagging off a company... Agenda anyone?

[benc]

I have just used them again to buy a vhf radio for my boat, and was quick delivery, and every looks in good working order... just have to fit it now

[matt h]

Nice one Nos, something fishy going on ere!!

[JABS]

If this is the one in Port Solent, it is a great resource.

I have only bought from the shop, not mail order.

I have found the shop well stocked, prices good, in the main, and the service courteous and helpful.