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Old 17 April 2008, 12:01   #1
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Anyone dealt with Marine Megastore

I just searched the internet to find more about this company

marine megastore

i've just had the most awful day trying to deal with them, after waiting for an order to arrive, its turned up with bits missing and the customer service was dreadful.

Took 4 phone calls, each time was told i can't speak to customer services, asked to speak to some sort of manager, was told no.

had to basically say i'm not getting off phone until i can speak to someone about it.

i would strongly advise staying clear of this company
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Old 17 April 2008, 12:09   #2
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Hmmm

Thats not good, I'm currently waiting on an order from them as they had 10% off your first order and free delivery!

I'll let you know how many pieces my order arrives in!!!!

Jimmy C
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Old 17 April 2008, 12:33   #3
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do a search here there was a thread about 3 weeks ago along similar lines. IIRC they did get the goods in the end - just a bit slow.
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Old 17 April 2008, 12:39   #4
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Make: Ribcraft 750 Sport
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Same old story: thread of 8 February.
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Old 17 April 2008, 12:49   #5
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I hate the way their description for each item is all computer automated and makes no sense or actually gives you any information.

Puts them on my black list straight away
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Old 17 April 2008, 13:09   #6
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Last Nov/Dec.I ordered 3M cleaning products off them twice because their prices could not be met by other online stores and the fact that their postage to N. Ireland was good... although I did have to phone to remind them to post my order second time round after they deducted from my bank a/c and nothing appeared after 2 weeks.
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Old 17 April 2008, 13:17   #7
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Quote:
Originally Posted by jimjon View Post
I just searched the internet to find more about this company

marine megastore

i've just had the most awful day trying to deal with them, after waiting for an order to arrive, its turned up with bits missing and the customer service was dreadful.

Took 4 phone calls, each time was told i can't speak to customer services, asked to speak to some sort of manager, was told no.

had to basically say i'm not getting off phone until i can speak to someone about it.

i would strongly advise staying clear of this company

Hmm. 1st post is slagging off a company... Agenda anyone?
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Old 17 April 2008, 17:30   #8
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Country: UK - England
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Boat name: Intrepid
Make: Tornado
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Engine: Twin 150 Yamaha HPDI
MMSI: 235066402
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I have just used them again to buy a vhf radio for my boat, and was quick delivery, and every looks in good working order... just have to fit it now
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Old 18 April 2008, 03:18   #9
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Nice one Nos, something fishy going on ere!!
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Old 18 April 2008, 03:58   #10
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Make: Ribeye 785
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If this is the one in Port Solent, it is a great resource.

I have only bought from the shop, not mail order.

I have found the shop well stocked, prices good, in the main, and the service courteous and helpful.
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