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Old 14 April 2011, 17:37   #11
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Country: UK - Wales
Town: west wales
Make: humber destroyer 5m
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I ordered a yacht winch from them and a gas detector,both arrived fine
A year later another winch and detector arrived ?????
Only got charged for the first ones.
A computer glitch I suppose, but if they duplicated all that days/weeks/months orders a year later and sent them out FOC its a wonder that they're still around!
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Old 14 April 2011, 17:53   #12
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Country: UK - England
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Engine: Etec 60
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Quote:
Originally Posted by bosun View Post
I ordered a yacht winch from them and a gas detector,both arrived fine
A year later another winch and detector arrived ?????
Only got charged for the first ones.
A computer glitch I suppose, but if they duplicated all that days/weeks/months orders a year later and sent them out FOC its a wonder that they're still around!
Did you send them back
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Old 18 April 2011, 09:12   #13
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Country: UK - England
Town: Salcombe, Devon, UK
Boat name: BananaShark
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Length: 10m +
Engine: 2xYanmar 260 diesels
Join Date: Mar 2003
Posts: 4,225
I don't think they stock anything - YBW forum is full of unsatisfied customers!
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Originally Posted by Zippy
When a boat looks that good who needs tubes!!!
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Old 18 April 2011, 10:24   #14
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Country: UK - Channel Islands
Town: jersey
Boat name: Martini II
Make: Arctic 28/FC470
Length: 8m +
Engine: twin 225Opti/50hp 2t
MMSI: 235067688
Join Date: Jun 2005
Posts: 3,021
I often use Marine Superstore at Port Solent for general chandlery etc, they have live stock availability on their website and they consistently get stuff out in no time. I've had stuff delivered next day which is almost unheard of for the Channel Islands.
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Old 20 April 2011, 09:39   #15
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Country: Ireland
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Marine Magestore

Brutal customer service
Live chat - terrible and can hardly every get through

But quickly refunded money to my account when I got fed up and had them cancel the order.

Would not use again unless I did not need what I ordered for 6 weeks
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