Hi from rmh. I need help and advise with the following?
I purchased an 11mtr rib and inside the first 5 days of operation came up with the attached list:
1.Fuel filler lids unable to open.
2.Water leaking into enclosed bow area (severe)
3.Water leaking into internal passenger area.
4.Water leaking into watertight engine room.
5.Bilge pump inoperative.
6.Leaks through cabin windows.
7.Leak through windscreen.
8.Wiper fell off.
I can go on and on but I will only bore you all. To follow up I discovered major cracks in the decking. Various design flaws. Major mechanical faults causing breakdowns at sea. Electronic failures etc, etc, etc.
This rib is still only a few months old and I am devastated, horrified by the lack of basic quality. I invested a fortune in it and now comes the cruncher. I have been told by the rib manufacturer that I have unreasonable expectations and that our business relationship must end here!
Has anyone ever experienced such a traumatic situation in the rib world. Can anyone help with advice or suggestion as to where I go from here? I realise you are all now saying how stupid I was to allow this situation to develope but in my defence I stupidly believed their promises and endeavoured to work along with them believing they cared!
Incidently are there any journalists or marine / consumer magazines out there interested in the full sad story? I would'nt want this to happen to anyone else, so please dont hesitate to contact me for more info.