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Old 11 March 2012, 04:01   #11
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This does not sound like a tricky one to sort.
I would take it back, give them the pump and get them to pump it up, if it is a faulty pump, they will swap it under warranty?
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Old 11 March 2012, 04:23   #12
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Hi Ian.

I take your point.

I shouldn't have these issues on a new package, the dealer should have an answer and they don't so I have zero support from them, I am concerned that some of the valves don't seat properly (don't ask me what I do for a living), and I am no nearer getting on to the water than I was before I had paid the money.

We have other boats, a Zodiac, Orkney 20 and a brand new shetland 14 so it's not our first rodeo, so if we're struggling I do believe that this boat is not very good quality.

All of our boats get a lot of use, and I don't believe that in six months of being inflated weekly, (assuming we ever get it inflated) it will be good for anything at all.

Thanks to everyone for their kind advice. Enjoy the sunshine.

Matt
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Old 11 March 2012, 04:29   #13
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Honda done make the Honwave , its made by Sun inflatables in Deepest china,ive only ever owned one and it was really good. Just get a new pump sorted, take the aforemention advice and get a Bravo electric one, Dial in the pressure and stand back and watch

Quote:
the low pressure port is always open, so changing the hose to high pressure and pumping just results in a lot of air exiting the low pressure hole. No blank plug
It could be that in the original pump that the rubber one way disc has been dislocated in the outlet. hence not sealing..
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Old 11 March 2012, 04:42   #14
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thanks Matt H.

If there wasn't a pump supplied, and that's how the package was sold then I would have obviously bought a pump along with the other kit.

It has been sold with a pump which isn't fit for the job so there's no way I'm shelling out 150 squid just to get the dealer out of meeting their obligation if you see what I mean.

I don't mind using a foot pump, we use one with the Zodiac - but the one with the zodiac
1. seals
2. works

cheers

Matt

p.s. taking the shetland out today, that doesnt need inflating!
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Old 11 March 2012, 06:10   #15
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Quote:
Originally Posted by technicalm View Post
Hi Ian.

I take your point.

I shouldn't have these issues on a new package, the dealer should have an answer and they don't so I have zero support from them, I am concerned that some of the valves don't seat properly (don't ask me what I do for a living), and I am no nearer getting on to the water than I was before I had paid the money.

We have other boats, a Zodiac, Orkney 20 and a brand new shetland 14 so it's not our first rodeo, so if we're struggling I do believe that this boat is not very good quality.

All of our boats get a lot of use, and I don't believe that in six months of being inflated weekly, (assuming we ever get it inflated) it will be good for anything at all.

Thanks to everyone for their kind advice. Enjoy the sunshine.

Matt
I would accept that this should not happen to a new package but not ever thing is perfect, even when new, hence new items having a warranty. Not all problems can be sorted over the phone so I would still recommend taking it back and give them a chance to put it right
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Old 11 March 2012, 06:34   #16
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Quote:
Originally Posted by Ian Sharlot

I would accept that this should not happen to a new package but not ever thing is perfect, even when new, hence new items having a warranty. Not all problems can be sorted over the phone so I would still recommend taking it back and give them a chance to put it right
The man talks sense. If there is a fault they can't fix it on the phone anyway. If you are doing something silly they can't see that either. Perhaps Honda's new dealer training should be better - but its also unlikely that everyone at the dealer would have been trained either, and you might have to wait till office hours to get to the guy who has blown one up before. Taking it back will also let them see if there is a problem with valve seating... or they just need tightened / rotated / inflated to high pressure to seal etc...

If there is a fault with the pump and no replacement in stock you might even be able to negotiate a deal on a better pump. Although I'd still hazard a guess that operator error will be part of the issue.
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Old 11 March 2012, 07:10   #17
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I reckon the pump got a fatal knock when it was tossed out of the pram with the other toys...

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Old 11 March 2012, 12:03   #18
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Hi

not meant to be working but we are honda dealers and we sell lots of them without any problems so why dont you give us a call tomorrow and we will get you sorted out.

Oh please ask for Cameron as I am out all day with a client.
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Old 11 March 2012, 12:22   #19
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I reckon the pump got a fatal knock when it was tossed out of the pram with the other toys...

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Old 11 March 2012, 14:31   #20
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Hi

not meant to be working but we are honda dealers and we sell lots of them without any problems so why dont you give us a call tomorrow and we will get you sorted out.

Oh please ask for Cameron as I am out all day with a client.
not my problem, and not his, but thats a fine offer.
re-affirms my faith in the members on here.

I had a Honwave 3.8 - liked it a lot. Never had a problem with any Bravo foot pump either including the one it was supplied with (it is a Bravo right?). That aside, I rapidly discovered the joys of the 150 quid high pressure Bravo electric pump, its not such a crazy notion, although I appreciate you want a working foot pump.
Hope you get it sorted tomorrow.
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