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Old 13 October 2011, 12:10   #1
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Country: UK - England
Town: Wirral
Boat name: Honwave
Make: Honda
Length: 4m +
Engine: Evinrude E Tec 25hp
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Honwave Accessories - are they avialable?

Any Honwave owners had difficulties getting Honwave accessories?

I ordered a boat cover nearly a month ago from a major Honda dealer in Swansea, they claim it was delivered, then claim haulier lost it, now claim replacment ordered. Still no sign.

Also ordered a seat, and bow bag from the same dealer nearly three weeks ago. Dealer now says waiting on the Honwave bow bag.

Have any other Honwave owners had difficulty in getting these parts?

Service has been terrible, I have had to chase by phone and e-mail.

Any other suppliers that can be recommended?

Andrew
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Old 13 October 2011, 13:22   #2
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Quote:
Originally Posted by Andynw View Post
Any Honwave owners had difficulties getting Honwave accessories?

I ordered a boat cover nearly a month ago from a major Honda dealer in Swansea, they claim it was delivered, then claim haulier lost it, now claim replacment ordered. Still no sign.

Also ordered a seat, and bow bag from the same dealer nearly three weeks ago. Dealer now says waiting on the Honwave bow bag.

Have any other Honwave owners had difficulty in getting these parts?

Service has been terrible, I have had to chase by phone and e-mail.

Any other suppliers that can be recommended?

Andrew
Hi mate ..the firm i used to buy my honwave boat, have everything on the shelf in stock,,
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Old 13 October 2011, 14:08   #3
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Most dealers don't actually keep the stuff advertised on their website. To make them more competitive and earn max profit once they receive an order they try to source it from the cheapest place.

Given the fact that now boating season has ended, sourcing these items is not easy for them! So no wonder why your order is a bit difficult for them to dispatch it!

Youngsboatyard is quite competitive, but it worth calling them first to make sure they stock your items.
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Old 13 October 2011, 16:44   #4
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Country: UK - England
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Honwave spares

Thanks Guys,

Timmo where did you get your parts if I can ask?

Youngsboatyard is the dealer I placed the order with, pitty they dont tell you this before you part with 280 of hard earned cash.

Andy
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Old 13 October 2011, 17:23   #5
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I sourced a new Honwave T35-AE, bow bag, full cover and seat bag in Sept from Seamark Nunn. Competitive delivery charges and all items available within 2-3 days. Speak to David or Martin if you want to know what they could do.
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Old 14 October 2011, 11:12   #6
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Honwave

I have had nothing but trouble and poor service from Swansea.
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Old 14 October 2011, 11:49   #7
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Country: UK - England
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Honwave Accessories

I rang today about my order, told on back order but will refund. no explanation or reason.

This is strange as last week I was told my seat was in stock, waiting on the bow bag and that the boat cover had been shipped , then lost by haulier.

My advisc avoid this dealer- my refund not yet issued, will take up with pay pal on Monday.

Called John Bridger Marine, nice polite lady told me she would order and expect the goods in mid next week, she would call me when in stock and then ask for payment. Sounds more promising.
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Old 15 October 2011, 14:36   #8
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John bridger

I have never bought anything from these guys but I haver phoned them a few times looking for advice and they have been excellent. I must buy something from them!!!
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Old 17 October 2011, 04:43   #9
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Country: UK - England
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Honwave parts

John Bridger Marine called today at 9.00am , told me my parts we in (only odered last Friday morning) asked for payment and told me that they would be with me tommorow.

Cant fault the John Bridger for service or speed, pleasure to do business with.

Can' t believe I the major Honda dealer in Swansea gave me such a weak story on getting these parts, he had my money for a month, and now waiting for my refund.
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Old 17 October 2011, 04:54   #10
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Hmmm interesting. I was told by youngs after several phonecalls that he would give me a refund as my item was now on back order after waiting for 3 weeks having originally been told it was on the shelf.

Now ordered with lings who seem much better and have super website with exploded diagrams of engine and have always previously had items in stock. I only changed because of price but just shows you get what you pay for.... Oh hang on you dont get anything with youngs......

Sent from my galaxy s2
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