I must admit when I saw this thread my heart sank, I had an outboard motor that I purchased from Outboards 12 in Soham. When it was delivered it started perfectly then developed what turned out to be an electronics problem, I returned the motor and after some time saw this thread. I am ashamed to say that I automatically assumed that I would never see it again and that I also had been conned.
I was wrong, they offered me my money back, I declined because I could not find a short shaft 8 hp Yamaha anywhere, so they rectified the faults, Richard in the workshop was very helpful over the phone, dispatched the motor back to me, it starts perfectly, first pull every time, hopefully if the weather is kind I will get out in it this weekend.
Just my experiences, but for me he did what he said they would and did not let me down, I now have what for me is the ideal size/weight combination motor for me and the Sib.
As I say, these are just my experiences, but he tried hard for me.
I can on