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Old 14 November 2012, 18:15   #1
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Let down by the AA with boat trailer

Well, after my positive comments regarding the AA on a recent thread regarding recovery when your trailer breaks, my thoughts have changed slightly today!

Towed this small Snipe trailer over 300 miles. 9 miles from home drove over a cattle grid. Big bang, sparks in the mirror. Axle had snapped. Rang the AA to be told it wasn't a "break down" and I was not covered. Just great. They said because "something" had caused this damage it was classed as road accident, so I should ring my car insurance. I had this confirmed by a second person. What a load of rubbish! I wish now I had been more economical with the details and simply said "my wheel doesn't look right". Had to drive home, get another trailer, come back, winch this lot on. Bit of a pain!
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Old 14 November 2012, 18:19   #2
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It looks well corroded Tim. As for the AA... these days unfortunately.. honesty doesn't pay
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Old 14 November 2012, 18:34   #3
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So, if going over the same cattle grid in your car and the suspension on your car collapses then they're not gunna take your car home??? I would think not !!
Just glad I don't give them any of my money!!
I'd certainly not be letting this one go!! Definitely worth the cost of a stamp on a well worded letter to their complaints department me thinks!
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Old 14 November 2012, 18:56   #4
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We had the same when we hit a pothole and got a flat on the van, without a spare tyre, rang the AA, who said it was an accident, thus we needed to ring our insurance company! I was less than impressed with them, that said, I have had a wheel bearing go on a trailer and they have been more than helpful in the past.
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Old 14 November 2012, 18:56   #5
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did you have AA trailer specific cover ?
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Old 14 November 2012, 18:58   #6
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Quote:
Originally Posted by Rogue Wave View Post
did you have AA trailer specific cover ?
Not to my knowledge, why? Do other breakdown companies?
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Old 15 November 2012, 02:30   #7
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Just playing devil's advocate here. But the AA do say that the vehicle (read trailer) must be kept in a roadworth condition and maintained in line with manufacturer's specifications.

They are getting tighter regards their conditions of service. I used to run a Suzuki SJ410 many moons ago and I must have called them out 3-4 times one year. I received a letter to indicate that I may be refused membership or possibly charged for the next call-out. I wrote a letter to them saying the the faults were all unrelated, the car had a full MOT and I'd been a member for 10+ years. Got a nice letter back to say sorry.

Wouldn't be without them.

Luckily the trailer axle didn't break on a motorway. But I can see your frustration. Get a letter to them to see what they say.
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Old 15 November 2012, 02:54   #8
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Not sure I'd have towed that on the road in the first place, I think the sooner we get MOTs for trailers the better. Last year there was a big Sunseeker on a trailer that collapsed on it's way out of the marina, if it had been 500 yards later it would have caused no end of delays.
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Old 15 November 2012, 03:10   #9
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The AA have always been very good to me when I have needed them, including recovering my trailer from Germany earlier this year.

The RAC on the other hand are a nightmare. My Nissan Navara broke down on the side of the M5 a few years back while towing an empty boat trailer. After waiting several hours a guy turned up. The first thing he did was put a tape measure on the trailer, then said that according to his book it was 1ft to long, so got back back in his van and drove off!
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Old 15 November 2012, 03:26   #10
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Towing a boat on trailer from Liverpool the wheel nuts all disappeared on the nearside of the trailer that I'd just collected. I have to say the AA couldn't have been more helpful & put the boat/trailer on a lowloader & brought it all the way home. I have the relay option which gets you to your destination & wouldn't be without it although I only do about 4/5 drives of 100 miles plus a year.
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