Originally Posted by Boats&Outboards
The Green flag never attend themselves so when a contractor comes out its to get you home and as quick as possible. I was with them for some time but not once did they try a repair.
Not my experience. I've only had one "proper breakdown" and they towed me off the motorway and to a garage in the middle of the night - then got the car going after about 10-15 minutes.
They also recovered my trailer when I had a puncture and no spare.
The RAC and AA at least try a repair as it saves the need to pay to outsource for recovery, plus it gives them the 97% repair on site stats they sell policy on
But most of those will be: ran out of fuel, puncture, locked out car, flat battery, in reality modern cars are fairly reliable and there's not that much else that stops a well maintained modern car completely which you can fix at the roadside.
In contrast soon after I first met my wife her maestro has a "dislocated gear linkage" which the AA just 'relocated' at the roadside (one for their stats). It didn't make it the rest of the way home before it went again [but I came out and improvised a repair with a shoe lace whilst she was waiting for them to come back]... ...with hindsight it might have been better to tow the car to a garage and get it replaced, and arrange onward transport than set a young female driver off in the dark (before the time of mobile phones) with a bodged fix.
There is no perfect solution.